Customer reviews from turbotax.intuit.com
TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Average customer rating
3.7
(5,090 Reviews)
Rating breakdown 5,090 reviews
5 Stars
2,137
4 Stars
1,058
3 Stars
812
2 Stars
495
1 Star
588
Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
4
Great, but could improve.
on September 19, 2026
Posted by: APSRJB
from Texas
If the software finds something missing in the return, please guide me to where to find that information. I had to use chatGPT this year to figure out where to find what you asked for.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Safisfied but needs AI capabilities
on September 19, 2026
Posted by: Trust and LP returns
from TX
Using the actual software was ok. I used AI a lot during the process to confirm my entries. (on another device) The virtual assist on the desktop was terrible. A simple question like "how do I attach form 8453-FE" brought up totally irrelevant topics. Directed you to community, no one ever joined the community chat. Weird. Needs work.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
turbotax is cancer
on September 18, 2026
Posted by: garbage1245
from CA
absolute garbage software. i had to borrow a different windows laptop to install and redo my taxes because the captcha kept failing on mine when purchasing state package.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
QBO files incompatible with Turbo Tax Desktop
on September 17, 2026
Posted by: Stephanie123456789100
from CA
The fact that Turbo tax business desktop does not allow the import of QBO file makes work go very inefficient. it some products are not compatible with each product intuit offers, it must be posted clearly so that customers can read it before they purchase products.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on September 17, 2026
Posted by: Roshawn2
from FL
This is easy alongside a google search engine for a little extra help.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
PRESIDENT
on September 16, 2026
Posted by: Aleksabdr
from SC
perfect system, love it, will recommend to all my friends
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
The Software is Good But Tactics Are Not!
on September 16, 2026
Posted by: JFInTexas
from TX
I have been a long, long, long time user of TurboTax both in business and personal. The software is user friendly, accurate and reliable. I have often times recommended the service to many, many, others. I have seen changes over the years, most great. But the underhanded way that TurboTax gets you locked into using ExpertAssist of whatever you call it should be illegal. In my most recent interaction, I would swear that I never clicked anything in this regard, but after doing all the work with my business taxes, and with a tight deadline approaching when I click to pay there it was. With no option to downgrade with nothing. Try as I might I was not able to downgrade, never mind that I never used this option once through the entire process. In the least, if the system sees that you never used it, there should be an option to remove. Why would I pay more than twice the price for something that I never used. Needless to say, I did not pay it, and missed the approaching deadline, and then had to start over with the Desktop option. This is more of a review on the company's practices. This is not the actions of a company that is honest and fair to their customers. It is way to underhanded and in a deliberate way almost. I believe if TurboTax continues to see their numbers fall this would be the main reason why. Shame on you guys! I would not recommend this company and therefore its products to anyone.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax 2025 Business
on September 16, 2026
Posted by: Steve46373
from CA
Good experience. I did have the usual hiccups during the submission process. It usually finds a couple of additional surprise errors and omissions that are not caught during pre-submission reviews. This year the state version asked for my entity ID and vaguely worded "corp number" when it already has these from prior returns.
Also the depreciation step-by-step is a bit opaque about what year I am in and how many years are left. I depreciated a car starting in 2022, and I think this was nearing my last year of 5 years, but the depreciation schedule shows what looks 14k non-depreciated, which would take another 5 years of depreciation at the current rate.
Also the depreciation step-by-step is a bit opaque about what year I am in and how many years are left. I depreciated a car starting in 2022, and I think this was nearing my last year of 5 years, but the depreciation schedule shows what looks 14k non-depreciated, which would take another 5 years of depreciation at the current rate.
Written by a customer while visiting turbotax.intuit.com