Customer reviews from turbotax.intuit.com
TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Average customer rating
3.7
(5,090 Reviews)
Rating breakdown 5,090 reviews
5 Stars
2,137
4 Stars
1,058
3 Stars
812
2 Stars
495
1 Star
588
Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
5
Helpful Support Person
on April 8, 2026
Posted by: 1HSP
from Pennsylvaina
I had an issue with Turbo Tax for Business but the support person did a wonderful job of assisting me.
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
Thank you for the shout-out to our team. We know every tax situation is unique, and we’re happy our tax experts were able to provide the specific guidance you were looking for.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Such a huge help!!
on April 8, 2026
Posted by: KellySS
from Texas, TX
This was a difficult return for me because it was for my father's estate, plus I'd never dealt with this type of return before. I had to call TurboTax for help several times. I can't say the call process was without frustration, but every person I spoke with was terrific. James (expert tax help) and Chalon were especially wonderful.
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
It’s rewarding to hear that experts met your expectations for professional support. Thank you for trusting our tax experts to help you get your taxes done right.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Seems to be getting more user unfriendly guidance
on April 8, 2026
Posted by: Dio Mio
from CO
Frustrating that I can't get more guidance when the balance sheet won't balance.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is geat
on April 8, 2026
Posted by: TimPaule
from CA
So easy to use. I have used Turbo Tax for years and have been very happy
Response from turbotax.intuit.comBy TurboTax Care Team, April 9, 2026
Thank you for returning to TurboTax again this season. We’re glad to be your go-to partner for getting your taxes done right.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Needs work
on April 8, 2026
Posted by: PamGST
from Arizona
You have made the forms too complicated. If I make a change on one data input, it does not carry over to other fields where that data is required. Instead of making computations, you show a long list of items required and often tell the taxpayer to fill out the form and make the computations. Instead of giving directions or filling in data, you includes screens that tell the Taxpayer to pay extra for advice.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great and always has been!
on April 8, 2026
Posted by: Linda Lou 69
from California, CA
The Turbo Tax process is always easy and this time I had to do a Trust return and it turned out to be easy also.
Response from turbotax.intuit.comBy TurboTax Care Team, April 9, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Poor guidance provided for an estate taxreturn
on April 8, 2026
Posted by: D000D2026
from WA
TurboTax business does not provide much guidance for filling out an Estate Income Tax return. It often asks for information with no links to explain what was required. Often it seemed necessary to leave answer boxes blank, but this was not clear from the instructions.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbotax Business has some deficits
on April 8, 2026
Posted by: Slegg
from Georgia
turbotax is being used for a trust and it doesn't download 1099 information at all. It has to be typed in. And it doesn't handle 1099 R info as it's own form. After using turbotax for personal for years, I'm really disappointed in the way the business software for trusts work.
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com