When it worked, it was good. The business moved states at the end of the year. The software couldn't separate the new mailing address from the physical location for the tax year. Also had issues with Balance Sheet figures not totaling correctly.
Beneficiary designation was complicated. Percentage should be a question when entering beneficiary information. Also more explanation regarding distribution and whats required, explanation of questions would also be helpful. Otherwise spending a $120 on a form I could get for free seems a bit ridiculous if I have to go through the forms my self and search the IRS for answers.