Customer reviews from turbotax.intuit.com
TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Average customer rating
3.7
(5,090 Reviews)
Rating breakdown 5,090 reviews
5 Stars
2,137
4 Stars
1,058
3 Stars
812
2 Stars
495
1 Star
588
Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
2
A few major short comings for TT Business
on February 7, 2025
Posted by: 55upsgator
from Virginia
I used Turbo Tax Business, because I needed to file a 1041 & K-1 for a Trust from my deceased mother. I have been using TT premier since the day TT launched, so I'm very familiar with the software. I have found a big flaw in the business program when it comes to filing for a Trust. This trust was created in Florida, where my mother lived. I'm the Trustee and live in Virginia. The program only asks for the address of the Fiduciary, but not the Trust Creation State. The program automatically assumed I needed to file a Fiduciary Virginia state return, however, I know I do not and Florida doesn't require a return, since it is one of 7 no state tax states. The program should have a question as to what state the Trust was created in and then when it came to the State portion, it would prompt for the correct state tax return that needs to be filed, if at all. I knew enough not to file with Virginia. However, what about all the people who do not understand this? Lastly there should be a way to indicate somewhere on the 1041 or one of the attachments as to where the Trust was created. (I over rode the name on the 8453-FE, adding in parenthesis, "created in Florida". Also, I receive a 1099-R from the brokerage as the distribution. This was a pass-through distribution to my niece. So this is income to the Trust and then a distribution from the trust. It took a while to realize I needed to enter this as other income and list it as 1099-R. TT should have a way to enter the 1099-R information (or even upload it, like in the personal programs), so that all the information is properly presented.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Not awesome
on February 7, 2025
Posted by: RM150
from OK
Product continues a downhill slide. Contrary to your ads, you must have a moderate knowledge of tax preparation. The "help" information lacks clarity. Example: Special Allocations codes only list 3 codes, "other" does not show the other codes nor where to find them. Called help line, agent said they couldn't help, that I needed a tax expert and hung up. I have used Business for 9 years, It and your other products are buggy, a section one year is correct, the next year it has errors.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Forget TurboTax. Get a better app.
on February 7, 2025
Posted by: TimKear
The app shows a guaranteed payment to partners amount even though there were NO payments made.
And if I need to tell someone at TT they want to charge me additional money for a problem with THEIR APP!!!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Poor performance on state returns
on February 7, 2025
Posted by: RobfromIowa
I'd give it a better review but they don't ask some basic questions for some tax credits and it makes you have to drop to forms. However, the biggest complaint is they make you pay for your state but then for Iowa when you get to the end they say they can't file electronic and you have to do a bunch of work to get a refund. It should be automatic or not have you pay until they know if they can or not.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
good
on February 7, 2025
Posted by: dvnnnnnnnnnnnnnnnnnn
from SC
great.........................................................................................................................................
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Not that impressed
on February 7, 2025
Posted by: Laltobedesired
I was surprised that a 1099-R was not included in the tax interview. Had to just input in the extra box. Also, when I purchased, I thought it stated that State was included but was not. Charging an extra $50 for the state (which was not even a state supported) and going to the IRS site to get the fiduciary state form (which was easy). I was not that impressed with turbo taxes support for Estates and Trusts.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Experience
on February 7, 2025
Posted by: Anonymous
from Georgia
Use Turbo tax for over 20 years. Easy and quick filing.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Business
on February 6, 2025
Posted by: Mony Gony
from Sonora Calif
I ran into some nasty problems on my 1120S return and 100S return. Some of which caused me problems last year. The lady who helped me was very patient and we worked through the issues until we found what was causing the problems. I feel a lot better about the software as a result.
Written by a customer while visiting turbotax.intuit.com