Customer reviews from turbotax.intuit.com
TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Average customer rating
3.7
(4,842 Reviews)
Rating breakdown 4,842 reviews
5 Stars
2,040
4 Stars
1,008
3 Stars
768
2 Stars
478
1 Star
548
Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
5
Easy to follow step by step
on April 30, 2026
Posted by: Wcarrera
from California
Easy to follow step by step. Its compatibility with QuickBooks is great.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Same old Turbo Tax as 20 years ago
on May 1, 2026
Posted by: MG12233344559796
from TX
After over 25 years and this program still has bugs. Federal return balance sheet does not transfer to state returns. Sometimes files save to pdf and sometimes they don't. Turbo Tax calculates things but does not carry over to state returns.
Response from turbotax.intuit.comBy TurboTax Care Team, May 13, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is a life saver and game changer.
on May 1, 2026
Posted by: fooangel
from Florida
Easy peasy! super easy filing. We use turbo tax for all our companies and it is amazingly easy.
Response from turbotax.intuit.comBy TurboTax Care Team, May 13, 2026
It’s great to know you found TurboTax so intuitive. We work hard to keep the interface clear and the questions simple so you can finish your taxes with confidence and speed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
The in person troubleshooting was amazing.
on May 1, 2026
Posted by: Bill95389
from WI
I had some trouble finalizing and e-filing my return. Engaged via text but really didn't work. Finally called and pushed through to talk with someone. She was amazing and we solved the problem in short order. I have been looking for a request to review her help but haven't seen it. It was a strange dropdown box issue that once figured out everything worked perfectly.
Response from turbotax.intuit.comBy TurboTax Care Team, May 13, 2026
Thank you for the shout-out to our team. We know every tax situation is unique, and we’re happy our tax experts were able to provide the specific guidance you were looking for.
Response from turbotax.intuit.comBy TurboTax Care Team, May 13, 2026
We’re so glad our tax expert team could make your tax season a little easier. Providing human expertise when you need it most is exactly what we strive for.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
State Versions Poor
on May 3, 2026
Posted by: Ebr3511
from Virginia
The Fed TurboTax Business works well, but the state versions are not worth the money. They do little more than transcribe federal data to the state forms. I used both Virginia and California forms this year for trusts I manage. The California version had fatal errors in two areas that prevented e-file: 1) required a W-2 for CA Withholding even though the withholding was all per Real Estate Sale (CA Form593), and 2) insisted on generating Form 5805 assessing a Late Penalty even though I clearly met the exemption from penalty criteria and CA says NOT to file the form in that case. Because I had to override the penalty values, TTB wouldn't let me e-file. Another annoying issue, typical on the state forms, is inadequate explanation of what to do with some data. I had some federal data (allocable depletion?) that it just told me to "enter on the appropriate state form". No Help info provided. How useless.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Product as usual!!
on May 3, 2026
Posted by: Cal T
from VA
Turbo Tax is a consistent and safe product. The software allows you to deep dive in to the actual forms to accurately account for all items as necessary.
Response from turbotax.intuit.comBy TurboTax Care Team, May 13, 2026
Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is tops!!!
on May 4, 2026
Posted by: ConradG
from VA
excellent product, excellent support. Very good111
Response from turbotax.intuit.comBy TurboTax Care Team, May 13, 2026
We’re so glad our tax expert team could make your tax season a little easier. Providing human expertise when you need it most is exactly what we strive for.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome
on May 7, 2026
Posted by: Bree K
from LA
Marty was awesome. He was really knowledgeable and patient with me through the process and made a stressful first-time task much easier.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com