Had problems with Members changes, couldn't get the percentages in unless I lied and claimed no changes. It took me a long long time to figure this out to move forward and get the taxes done.
Customer support is great, but the software failed
on February 15, 2025
Posted by: RobO2222
This year I had a lot of issues with my Business CA tax return. I spoke with several specialists many times to figure out why their were errors (I have never had errors in the past). Eventually, after spending many hours on the phone cumulatively, they were able to identify it was a turbo tax software issue and I had to redo the CA State return, which finally fixed it. I will say the customer support people were FANTASTIC! Very professional and polite and personable. That made the whole ordeal a lot better.