Customer reviews from turbotax.intuit.com
TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Average customer rating
3.7 out of 5
3.7
(5,090 Reviews)
Open Ratings Snapshot
Rating breakdown 5,090 reviews
5 Stars
2,137
4 Stars
1,058
3 Stars
812
2 Stars
495
1 Star
588
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Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
2 out of 5
2
Upselling Really Devalues the Product
on February 18, 2025
Posted by: TexasMusicLLC
from Houston, TX
We didn't think we had to file Texas state taxes, but Turbo Tax said we did and charged us over $50 to add that on. Then, we answered a few questions and it said we didn't have to file and we could call the support line to get a refund. What a waste of our time on an already overpriced product. Do better, TurboTax!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax is Awesome!
on February 18, 2025
Posted by: Nick3560
from Seminole, FL
TurboTax is a great program, and the TurboTax Experts are a phenomenal help! They answered all my questions and helped me in a timely manner. Thank you TurboTax!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Filing a Trust return was easy
on February 18, 2025
Posted by: TrustadmminMark
from OR
Had to file a return for a trust. I was able to navigate the instructions with ease.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
excellent
on February 18, 2025
Posted by: German010
from Florida
I like, I would like work in turbotax, the people are wonderfull
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy - like the ability to switch Forms/StepbyStep
on February 18, 2025
Posted by: ALCPA
1. It's great that we can switch from 'Step-by-step' to 'Forms' especially on the Business 1120s 'Deductions' allows line by line, tab to move to the next line which is faster than hitting 'continue' on the Step-by-Step. The only thing that was not easy, b/c I am still new to 1120s, is how to eliminate the use of the Balance Sheet use for SCorp as this caues an Error message. It was hard to locate the X box to avoid this form on both ways of entry Forms/Step by step.
Anyway, thanks so much for this software for us little guys in business.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Help Guide Poor
on February 18, 2025
Posted by: Topsmead Midwest
There isn't enough helpful information in the software to be able to figure out how to answer the yes no questions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
Turbo Tax changes are problematic.
on February 18, 2025
Posted by: OlPaul
from Durango Colorado
Turbo Tax got over their skis this year. I took as much time getting the program loaded and opened as I spent actually doing the taxes. This was a 1041. My 1040 was so bad I had to reenter the everything about 5 times. Also my 1040 did not load my previous year info because of the complications with this new format. I have used TT for many years and NEVER had a problem until this year.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Well-made software
on February 18, 2025
Posted by: MSFFINC
from Highland, WI
Straight forward and easy to follow. Everything was well explained during the information entry process.
Written by a customer while visiting turbotax.intuit.com
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