Turbotax business desktop is a great tool that provides the needed structure to file my business taxes every year. Overall, they have done a pretty good job at explaining things and making it easy. However, they have gotten lazy in some areas and just show a form with no explanation on what is required in an area, requiring a Google search as well as a ChatGPT conversation to complete.
Every year Turbo Tax real make new technology that helps to do our S Corporation taxes clear and all under the IRS Laws, this year I use Turbo Tax advantage and chat with specialized accountings to guide over all difficult forms then finished it in two days,
Intuit needs to do a better job of explaining ACCOUNTING TERMS and the SPECIFICS of filing IRS tax forms accurately to the customer. I am a physician......I don't tell a patient "you have had a myocardial infarction"....I say, "you have had a heart attack". What I am suggesting is NOT ROCKET SCIENCE. Take 100 people with small businesses with NO ACCOUNTING EDUCATION and have them use a "beta version" of the upcoming year's S-Corp tax program. Then have them tell you what they didn't understand and ALSO have a CPA review their business records to see where they improperly filled out forms based on your beta version instructions. This should produce a vastly improved version of your software.