Customer reviews from turbotax.intuit.com
TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Average customer rating
3.8 out of 5
3.8
(2,766 Reviews)
Open Ratings Snapshot
Rating breakdown 2,766 reviews
5 Stars
1,219
4 Stars
580
3 Stars
394
2 Stars
273
1 Star
300
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Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
4 out of 5
4
Excellent when it works
on February 17, 2025
Posted by: Louis1678
The tax form I needed wasn't ready on time which was frustrating. The expert help was excellent once we got through a couple of technical issues with screen sharing. I was able to get a good amount of help with ChatGPT/Claude/Perplexity on nuanced questions when I didn't want to call and wait. I really wish this was integrated with QuickBooks Online.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great product
on February 17, 2025
Posted by: CiparLB
from California
Good. Quick and painless. Saved me money vs using accountant
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
A great software!
on February 17, 2025
Posted by: Cyrus4
from CA
This software is extremely easy to use and saves time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
Foreign Tax Credit difficulties
on February 17, 2025
Posted by: 99Brownie
from OR
I had foreign tax credits on K1s that did not transfer into my 1040. It was VERY difficult to figure out!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax rocks!!
on February 17, 2025
Posted by: gjreal23
TurboTax is a great software program for Multi partner LLC's or partnerships.
Efiling and pulling information from prior year A+++
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
had an issue, but the Help Desk got me past it.
on February 17, 2025
Posted by: bw25
from Dallas TX
had a problem with the K-1's filling in the section L "Partner's Capital Account Analysis" section. Worked with Intuit helpdesk for almost an hour before I got a workaround. The problem in the software was reported, but not resolved before I filed. Fortunately the workaround allowed me to proceed.
Intuit needs to work on passing through ALL required information into the K-1 forms.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Unhappy with purchase options this year
on February 17, 2025
Posted by: CARS76
I do not like the new purchase options. Being able to go to a local office supply and purchasing the cd to download was os much easier than the download only option this year. I had to call support to find out where to purchase the key to open the download. The Intuit/Turbo Tax site is not user friendly, even finding a good number to call support is almost impossible to find.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Overall easy to use
on February 17, 2025
Posted by: BSRnm
Overall easy to follow the process. There are a couple spots where it asks questions about what you need, including asking if you need certain forms. It would be nice if the program gave more background around what those forms are or provide guidance based on the info you have input.
Written by a customer while visiting turbotax.intuit.com
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