Customer reviews from turbotax.intuit.com
TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Average customer rating
3.7
(4,843 Reviews)
Rating breakdown 4,843 reviews
5 Stars
2,040
4 Stars
1,009
3 Stars
768
2 Stars
478
1 Star
548
Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
3
just OK
on April 7, 2026
Posted by: JMAT1
from Virginia
Wouldn't let me print the 8453-F for VA, despite the fact that the instructions are to print, sign and Keep.
The process was not as smooth and straightforward as I was hoping
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax Business is very intuitive
on April 7, 2026
Posted by: Ramon42k
from IN
My first time using turbo tax business, had a very good experience
Response from turbotax.intuit.comBy TurboTax Care Team, April 8, 2026
Thank you for trusting TurboTax this year. We’re already looking into feedback like yours to ensure our service stays as helpful and intuitive as you need it to be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
A few anomalies but overall a good product.
on April 7, 2026
Posted by: gtry
from Texas
I do appreciate having accurate up to date forms that follow the current laws. I was really pleased that last year's data was loaded to get me started.
Response from turbotax.intuit.comBy TurboTax Care Team, April 8, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is exceptional!
on April 7, 2026
Posted by: Jay 6420
from Louisiana
My experience in working with turbotax is described below under reason why use the software.
Response from turbotax.intuit.comBy TurboTax Care Team, April 8, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TurboTax not so good this year.
on April 7, 2026
Posted by: PMM26
from CO
I completed my taxes and they disappeared. I don't know why. My state software would not load. I was not able to log into my account - there should be a forgot password option. I'm pretty sure I used the right password but I could not log in. It was quite frustrating. I've used the product for years without issue. Hoping this is an anomoly
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Price is outrageous to do a small trust
on April 8, 2026
Posted by: NotSoHappy21
from trust is in Minnesota
There is very little support for an irrevocable complex trust, Federal return. No state support.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Buggy piece of software
on April 8, 2026
Posted by: What could go wrong
from VA
Cannot import from Broker. Limited explanations. BUGS
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TurboTax hung up on CO state form
on April 8, 2026
Posted by: DAV hung
from Colorado, CO
Federal 1041 form, K-1 and others seemed fine. I couldn't rate business program higher than average since it hung up on paying for (and generating) CO state form. I had to do it manually,
Pros: I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com