Customer reviews from turbotax.intuit.com
TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Average customer rating
3.7
(4,843 Reviews)
Rating breakdown 4,843 reviews
5 Stars
2,040
4 Stars
1,009
3 Stars
768
2 Stars
478
1 Star
548
Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
5
tax preparer
on April 7, 2026
Posted by: Anonymous
from texas
I am using this excellent software 15 years! And I'm going to continue using it!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 7, 2026
Your long-standing loyalty is a huge part of why we're here. We value your business and are happy to support your filing needs year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
expensive
on April 7, 2026
Posted by: bonehead52
from texas
no help needed....I have done this before and it is the same
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, April 7, 2026
We’re thrilled you had a great experience, though we hear you on the cost. We aim to provide a level of accuracy and ease that makes the online tax filing investment worth it, and we appreciate you choosing us despite the price.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TT IS GOOD IF USED LAST YEAR AND KEPT GOOD NOTES
on April 7, 2026
Posted by: TT TOMTOMTOMTOM
from MA
I DONT TRUST THAT INTUIT IS GIVING BEST PRICE OR PRODUCT POSSIBLE, PARTICULARY THE FIDUCIARY RETURN
Response from turbotax.intuit.comBy TurboTax Care Team, April 9, 2026
Thank you for the high rating and the candid feedback. We know our fees are an investment, so we work hard to ensure the speed and stress saved are worth every cent. We're glad our professional tax preparation could provide the peace of mind you needed this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Long time user
on April 7, 2026
Posted by: TNDon
from Tennessee
I have been Quicken/TurboTax user for many (20+) years and have had very good results. Very easy to use on the federal - can't say about the state version.
Pros: My employment status changed this year, I moved, I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, April 7, 2026
Your long-standing loyalty is a huge part of why we're here. We value your business and are happy to support your filing needs year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TT Removed the "It's Deductible" feature
on April 7, 2026
Posted by: Some Guy 666
from Illinois
I have used TT for over 20 years, and it has, until this year, been a HUGE time saver! But to my dismay, I discovered that a key feature of TT, namely the It's Deductible feature, had been removed in October of 2025 without any notification. If one even tries to search for the term "It's Deductible" on TT, it won't mention the cancellation of the feature, but will instead explain what "deductible" means. Even the data entry process for donations is way more time consuming than it hast be--to enter several items donated to the same charity on the same day, one still has to input a general description of the item and the date of the donation. It doesn't even do the math for you if you donate, say, 5 of the same item, you need to do your own multiplication. TT doesn't even save you that step!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbotax is good.
on April 7, 2026
Posted by: JMR25
from Arkansas
AR state was not ready for partnership and that put me behind. Explanations are not forthcoming as they should be.
Response from turbotax.intuit.comBy TurboTax Care Team, April 7, 2026
Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax Business Is a Disappointment
on April 7, 2026
Posted by: JBH56
from Tennessee
The Turbotax Business software is very "clunky" in comparison to your other releases like Home and Business which I also purchased again this year. On top of that, there is an inherent bug in the software that did not accurately transfer rental property depreciation from the Federal to the State filing. Spending over $200 for the combined software package, I expect it to work without intervention and override.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
No downloading of forms 1099
on April 7, 2026
Posted by: Forms 1099 support
from Texas
This is the first year I have used TurboTax for Business and I was surprised to learn it does not support downloading of Forms 1099 directly, so I had to enter all my trade information manually.
Written by a customer while visiting turbotax.intuit.com