Customer reviews from turbotax.intuit.com
TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Average customer rating
3.7
(5,090 Reviews)
Rating breakdown 5,090 reviews
5 Stars
2,137
4 Stars
1,058
3 Stars
812
2 Stars
495
1 Star
588
Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
2
same glitches every year
on February 22, 2025
Posted by: Business0wner
Automatically fills forms that I don't need and I have to do research before I delete. Doesn't understand that I can have retirement accounts other than a SEP-IRA and doesn't do calculations for any other type of plan. This year, if you click in the search box to find a specific part in step by step process to solve a problem, it does give you a link that says it will take you there- but so far none of the links work or do anything, which means the Search function is officially dead in the water. I don't know how they find the time to make it worse every year.
I'm grateful I'm experienced enough to understand to manage the glitches and problems in this software.
As frustrating as it is, it's still better than the competition for now.
I'm grateful I'm experienced enough to understand to manage the glitches and problems in this software.
As frustrating as it is, it's still better than the competition for now.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Hard to use
on February 22, 2025
Posted by: snake232323
I filed it, but it wasn't easy TBH!!!!!! It only works with Windows
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great!
on February 22, 2025
Posted by: Canton 2024
from Clearwater, FL 33762
I have easily completed my corporation tax report 2024
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Helpful for my business!
on February 22, 2025
Posted by: sarahtp
Easy to use and makes taxes so fast! They have the most up to date information which takes one more (huge) thing off my to-do list!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Serious Multi-Years NAICS E-File Issues
on February 22, 2025
Posted by: naicsme
Software is generally fine. My situation is relatively simple.
Previous complaints about the confusing language concerns owner distributions vs dividends (which are not the same thing and should never be conflated) have been addressed somewhat, though the form still says somethign to the effect of "owner distros / dividends." If anything, it should say "these aren't the same, if you have actual dividends, you'll enter those later."
3 stars comes from the multi-year failure to allow e-filing when using completely legitimate NAICS codes such as 541611. Instead, the software accepts 541600, which is not an acceptable NAICS code.
Intuit has ignored years of user feedback about this issue. It's pathetic.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax needs interface with QuickBooks online.
on February 22, 2025
Posted by: qbonline15
from Virginia
Does not import from QuickBooks online. Have to manually enter the info into Turbo Tax. Only use it because we are required to file electronically.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Help with Scahin
on February 22, 2025
Posted by: DeeDeeKay
I had an outstanding experience with Sachin, a TurboTax expert who went above and beyond to help me with my tax filing concerns. From the moment we connected, he was incredibly knowledgeable, patient, and thorough in addressing all my questions.
Sachin carefully reviewed my filings, clarified state registration details, and even helped me navigate a refund for an incorrect state filing payment. His professionalism and expertise made what felt like a daunting process smooth and stress-free.
If you're ever in need of tax assistance, I highly recommend Sachin—he's truly a lifesaver! Thank you for your outstanding support and dedication!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TurboTax Business Estate and Form 1099-C
on February 22, 2025
Posted by: RunTMC
Used TurboTax Business to report Estate 1099-C. The "jump" feature did not work when searching on 1099C as the instructions said it would. Spent 25 minutes on the phone with a TurboTax representative just to figure out where to report the 1099C information. With the extra expense to purchase TT Business, I expected better quality.
Written by a customer while visiting turbotax.intuit.com