Customer reviews from turbotax.intuit.com
TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Average customer rating
3.7
(4,843 Reviews)
Rating breakdown 4,843 reviews
5 Stars
2,040
4 Stars
1,009
3 Stars
768
2 Stars
478
1 Star
548
Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
1
Difficult filing on-line
on April 4, 2026
Posted by: KenR1X
from Texas
Had issues with system and sending in Louisiana return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TOO EXPENSIVE
on April 4, 2026
Posted by: DOC SUNSHINE
from CA
TOO EXPENSIVE, TOO EXPENSIVE, TOO EXPENSIVE, TOO EXPENSIVE
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 4, 2026
Thank you for trusting TurboTax with your taxes again. We hear your concerns regarding our fees and appreciate the honest input. Thanks for your continued support with TurboTax for online filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Software Logic doesn't work as designed.
on April 4, 2026
Posted by: Coded Logic Incorrect
from WI
Purchased turbo tax business license and once you have met the 5 efile federal maximum, I am unable to file one more state efile return even though I have not selected to do so for the Federal return. the interface selection is not coded properly and doesn't work as designed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbotax
on April 4, 2026
Posted by: Dragonmama454
from Colorado
Loved how easy it was to do my business taxes for the first time I will definitely be using the product in years to come.
Response from turbotax.intuit.comBy TurboTax Care Team, April 5, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbotax is bait and switch
on April 4, 2026
Posted by: Kate1515151515151519
from Nebraska
This is the glitchiest software ever. It doesnt integrate with online which is just a scam. If desktop version is better why was i tricked into paying for and using quickbooks online????
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Very poor guidance.
on April 4, 2026
Posted by: Cece Trust
from CA
The tool does not provide details about what an issue is to correct it. It brings up a screen showing the page with issue, but won't allow you to make a change on that screen. Then it doesn't show where find the form information in the tool. Also in the trust tool, it required a wet sign to process the filing, but it never told you that was what was keeping the file from being filed. Really poor guidance.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Instructions
on April 4, 2026
Posted by: Instructions
from 4184 S. CAMBRIDGE DR.
IRS Instructions are not easy enough to access Could be moreue friendly.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Download is great - online version terrible
on April 4, 2026
Posted by: stateside
from AZ
Thank god there is a download - don't want online version. Terribly difficult to find on the website and the user interface on the turbotax website is terrible. Had to call to find out how to get download.
Pros: My employment status changed this year, I moved, I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, April 5, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com