Customer reviews from turbotax.intuit.com
TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Average customer rating
3.7
(4,843 Reviews)
Rating breakdown 4,843 reviews
5 Stars
2,040
4 Stars
1,009
3 Stars
768
2 Stars
478
1 Star
548
Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
2
TurboTax Business doesn't include Form 172
on March 22, 2026
Posted by: SCBeacher
from California
It's ridiculous that you don't include Form 172 (for carryforward losses) in the forms auto-generated for TurboTax Business. And if you're not going to include it, it's obscene that you don't let us attach a hand-filled out form and still e-file. You allow for the Fiduciary efile attachment. Why not allow a Form 172 attachment? Especially when the dialog tells you that you need to look for it in "other forms."
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbotax is good, but not perfect.
on March 22, 2026
Posted by: aalter
from California
I generally like using Turbotax, but I feel that the Step-by-Step data entry method should be improved so that we aren't prompted to fill out missing information in the forms during the error check, often with no help from the program. The online help should be context sensitive, in my opinion, so we wouldn't have to do much searching.
Response from turbotax.intuit.comBy TurboTax Care Team, March 22, 2026
Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Grateful for Turbo Tax!
on March 22, 2026
Posted by: Yoli99
from Utah
It was really user friendly and I was able to file my partnership return quickly.
Response from turbotax.intuit.comBy TurboTax Care Team, March 23, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Business is indispensable!
on March 22, 2026
Posted by: TrulyBlessed51
from North Carolina
Easy to use. Definitely worth the cost! Took the stress out of tax season!
Response from turbotax.intuit.comBy TurboTax Care Team, March 25, 2026
Thank you for the feedback! We’re committed to making sure the value you get from TurboTax far outweighs the cost, and we’re glad that was your experience this season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Better than alone
on March 22, 2026
Posted by: 2022 Return for PSI
from Florida
Did not use Turbo Tax Live agents. This was a prior year return so many things are no longer available or usable. Needed AI to assist with filling out forms.
Response from turbotax.intuit.comBy TurboTax Care Team, March 23, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo Tax Business Missing Key Capability
on March 22, 2026
Posted by: clavalley
from CA
I was unable to e-file because Turbo Tax doesn't allow me to enter an explanation for why the estate is still open after 2 years. This is the only reason I bought Turbo Tax Business so I'm extremely disappointed. I will not purchase Turbo Tax Business again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awsome
on March 23, 2026
Posted by: Mikpet
from 2329 Lakemoor Dr. SW
Easy to use without additional need for assistance.
Response from turbotax.intuit.comBy TurboTax Care Team, March 25, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Meh
on March 23, 2026
Posted by: use37
from Massachusetts
-: limited help from TurboTax experts, spend a lot of time reading thru user comments instead
+: easy transfer to state return
+: easy transfer to state return
Written by a customer while visiting turbotax.intuit.com