Customer reviews from turbotax.intuit.com
TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Average customer rating
3.7
(4,843 Reviews)
Rating breakdown 4,843 reviews
5 Stars
2,040
4 Stars
1,009
3 Stars
768
2 Stars
478
1 Star
548
Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
1
TurboTax Sucks!
on March 22, 2026
Posted by: TurboTaxJunkAlreadyUsed
from Illinois
This is the last time I use turbo tax professional for a simple trust. It is stupid! The software cannot determine a calendar year is 01/01/2025 through 12/31/2025. I have to file Federal by mail. Because it has $3 in capital gains it is now a complex trust? I don't think so! It's solution to 199A and QBI requirements is hire a tax professional. Why do I spend $220 plus on a software this ignorant! For Year 2026 I ill just give this very simple trust return to a tax professional, get it completed correctly and spend less money!!! This is why I utilize HandR Block for 5 personal returns I do!!!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TERRIBLE
on March 22, 2026
Posted by: HELEN DE
from NYS
I WOULD LIKE TO GIVE NO STARS. I USED TURBO TAX FOR BUSINESS FOR A C CORP. THE FEREAL RETURN WAS SUBMITTED WITH NO PROBLEM. THE NYS KEEPS TELLING ME THEY NEED ONE MORE THING BUT THEY DO NOT SPECIFICALLY TELL ME WHAT THE ONE THING IS. I KEEP GOING BACK EVERY TIME AND STILL CAN'T FIND WHAT THE THING IS THAT IS MISSING. I'M SO DISGUSTED WITH THE PROGRAM AND WILL PROBABLY HAVE TO SEND IT BY MAIL. CAN YOU FIX THIS PROBLEM
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo tax is normally good--just not for trust fil
on March 22, 2026
Posted by: LJL9
from CA
Use Business to record B trust. Always have to search because forms always end up showing trust owes money when everything has been distributed so should be 0. Something is not transferring and has not done so for several years. This simple tax takes longer than necessary.
Response from turbotax.intuit.comBy TurboTax Care Team, March 22, 2026
Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax Business Needs a Little Work
on March 22, 2026
Posted by: Us Too
from Virginia
Every year I have the same problems with TurboTax Business. It does not transfer over the correct asset and capital information, and I have fix the Capital Reconciliation worksheet by hand. Once that is done, then Income Reconciliation is out of balance, and I have to fix that balance worksheet by hand.
Also, when I first run the Federal Error Check, I typically get a huge number of errors, almost all of which are questions on forms that were not filled out, because TurboTax did not ask the questions during the Step by Step interview process. Waste's a bunch of time manually entering all this information that should have been automatically entered in by TurboTax Business.
Response from turbotax.intuit.comBy TurboTax Care Team, March 24, 2026
Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
A simple return made complicated by Turbo Tax
on March 22, 2026
Posted by: Nardo2026
from PA
Pretty poor product. I'll use one more year. Tried this to save money for a basic trust return. The templates to fill out the return are poorly designed. Also, when you go to e-file it will not give you good guidance of what to correct to complete e-file correctly. Had to print out Federal and State return and mail in. Would not recommend to anyone.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy for a simple trust
on March 22, 2026
Posted by: Deborah L V
from CA
This product is easy to use for a simple trust. I've been using it for 5 years now.
Response from turbotax.intuit.comBy TurboTax Care Team, March 22, 2026
We appreciate your continued trust in TurboTax. Our goal remains the same: providing the reliable, accurate service you’ve come to expect from us.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Ripoff
on March 22, 2026
Posted by: SkippinKERNTax
from IL
Half the questions dump you right in the form. What am I paying for?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax Business
on March 22, 2026
Posted by: Cash 01
from Florida, FL
it is not as easy as it should be. I have used turbo Tax Home and business and it is easier to use than Business program. Your questions are not specific enough and don't cover all areas unless you search and look for it. It took me 3x longer to use this program than the one I have used for years.
Response from turbotax.intuit.comBy TurboTax Care Team, March 22, 2026
Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .
Written by a customer while visiting turbotax.intuit.com