Customer reviews from turbotax.intuit.com
TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Average customer rating
3.7
(4,843 Reviews)
Rating breakdown 4,843 reviews
5 Stars
2,040
4 Stars
1,009
3 Stars
768
2 Stars
478
1 Star
548
Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
4
TurboTax Business for Trusts is incomplete
on March 21, 2026
Posted by: biltmore4me
from North Carolina
I would like for TurboTax to cover North Carolina D-407 "Estates and Trusts Income Tax Return".
Response from turbotax.intuit.comBy TurboTax Care Team, March 21, 2026
Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Still not as good as the personal version.
on March 21, 2026
Posted by: Fanaticx
from ca
Still doesn't get everything perfect, there's always something I have to dig into to figure out why the form didn't get the info it needed from the interview.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Cumbersome
on March 21, 2026
Posted by: Familystop
from Colorado
I had trou1099 Dividends reporting. Spent lots of time online trying to figure it out.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbotax file upload glitch
on March 21, 2026
Posted by: Anonymous
from california
Turbotax Business has a glitch: it turns out that if the file for form 8453 FE is too large, the entire tax return will not transmit, earning an Error 2 message. i think others have noted this defect.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
SHAME ON TUIRBOTAX FOR MISREPRESENTATION
on March 21, 2026
Posted by: BH115
from CA
The product works adequately. A couple items are worth noting:
1) Input spaces are limited - 2 or 3 items/lines in some cases where several more are needed. There needs to be a better 'help' screen to let the user know multiple item should be entered directly onto the form.
2) This is an Intuit product and I use Quickbooks. I have historically used the desktop version of QB, but Intuit caused so much pain in terms of subscription cost and poor support for the product, they got what they wanted - I migrated over the Quickbooks Online (QBOL). I purchased this version of TurboTax as it said it would transfer files from Quickbooks. After my purchase and as I started to use the product, I was then informed that it cannot transfer from the online version of Quickbooks. To me, that was an horrific misrepresentation of the product. Absolutely without excuse - taken as an outright lie. On top of that insult, I then had to have someone hand-key all the operating information for the year. That cost me a fair amount of money. Had I known of the product limitations and attendant cost, I would have likely hired out my taxes to a third party. Win for you this year, but ABSOLUTE DISGUST on my part. Shame on Turbotax and Intuit!
1) Input spaces are limited - 2 or 3 items/lines in some cases where several more are needed. There needs to be a better 'help' screen to let the user know multiple item should be entered directly onto the form.
2) This is an Intuit product and I use Quickbooks. I have historically used the desktop version of QB, but Intuit caused so much pain in terms of subscription cost and poor support for the product, they got what they wanted - I migrated over the Quickbooks Online (QBOL). I purchased this version of TurboTax as it said it would transfer files from Quickbooks. After my purchase and as I started to use the product, I was then informed that it cannot transfer from the online version of Quickbooks. To me, that was an horrific misrepresentation of the product. Absolutely without excuse - taken as an outright lie. On top of that insult, I then had to have someone hand-key all the operating information for the year. That cost me a fair amount of money. Had I known of the product limitations and attendant cost, I would have likely hired out my taxes to a third party. Win for you this year, but ABSOLUTE DISGUST on my part. Shame on Turbotax and Intuit!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Got the job done
on March 21, 2026
Posted by: Wish I were an accountant
from IN
I got the taxes done and was able to e-file. I would have liked to be able to do the state taxes for a trust as well.
Response from turbotax.intuit.comBy TurboTax Care Team, March 21, 2026
Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple
on March 21, 2026
Posted by: RA Acg
from Florida
Your AI help needs help - did not answer any of my questions but was able to go to forms and figure it out myself.
Response from turbotax.intuit.comBy TurboTax Care Team, March 23, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on March 21, 2026
Posted by: wuxipinblue
from WA
I used this product for more than 10 years. It is very helpful.
Response from turbotax.intuit.comBy TurboTax Care Team, March 22, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com