Customer reviews from turbotax.intuit.com
TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Average customer rating
3.7
(4,843 Reviews)
Rating breakdown 4,843 reviews
5 Stars
2,040
4 Stars
1,009
3 Stars
768
2 Stars
478
1 Star
548
Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
4
Ease to use
on March 20, 2026
Posted by: longtimeUserWithComments
from ca
Ease to file w2 or 1099 forms
Window size needs to be resizable
Window size needs to be resizable
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 22, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Subtracting zero; reporting tax exempt interest
on March 20, 2026
Posted by: TrustsAndLife
from virginia
Two topics: one ACCURACY, one SUPPORT
1) I allowed the step-by-step to ask me questions for my complex trust but then checked in Forms view. On Form 1041-ES Wks, Line 15 was a zero (0). Line 16 asked me to subtract line 15 from 14c. It was wrong by several hundred dollars. Earlier I had checked this line and it was off by a couple THOUSAND dollars. Apparently has problem subtracting 0 from a number. I manually fixed it on the form.
1) I allowed the step-by-step to ask me questions for my complex trust but then checked in Forms view. On Form 1041-ES Wks, Line 15 was a zero (0). Line 16 asked me to subtract line 15 from 14c. It was wrong by several hundred dollars. Earlier I had checked this line and it was off by a couple THOUSAND dollars. Apparently has problem subtracting 0 from a number. I manually fixed it on the form.
2) I was ready to submit, and TurboTax Business said I needed to download an update (I had checked yesterday... new for today). After I did this, my Schedule K-1 Worksheet for Estates and Trusts form changed Part III Beneficiary share of current year other items - line 14, code A Tax-exempt interest income. Dropped by almost two thousand. Also changed my K-1. Odd since the original number was called out on my 1099-DIV as tax exempt interest. I saw nowhere to fix this, so I submitted with the change.
Response from turbotax.intuit.comBy TurboTax Care Team, March 22, 2026
Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Helpful, but could use some improvements
on March 20, 2026
Posted by: Trusts25
from California
I used it for a trust, it worked well enough, but it would be nice to be able to import 1099's from brokerages, banks, etc., like the personal version does. Also it doesn't show the "running" refund or payment do like the personal version does, you don't see it unless you look at the form view or when you are filing. Also despite having a capital loss carryover the previous year for the state, I was never asked or prompted in anyway about it this year. I had to find where to enter it on the form view. If I didn't know to look for it, I would have had to pay a lot more on the trust's state taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Really disappointed in the Software this year
on March 20, 2026
Posted by: Will86NY
from NY
I will say this has been the worst year filing taxes for me. The staff at TurboTax has been amazing but the product has been horrible. The new way to get a W2 for my S-corp through off my year and now I am filing an amendment but the product is inflexible.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax Business - This program is difficult!
on March 20, 2026
Posted by: MarkPfeil01
from Texas
TurboTax Business? I need a program for TRUSTS. This program does more than Trusts and appears to be intermixing the programs. I know for a trust, we do not file a tax return for the state, but your program indicates that we should, but you did not have a program for Texas filing, very confusing. Also, I could not keep a person from receiving a K-1 if I loaded a distribution of funds to them. So, did not indicate the distribution of funds. So return is not 100% accurate do to that.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 22, 2026
Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
No
on March 21, 2026
Posted by: Stupid0617
from south carolina
This is ridiculous asking for a review while I am trying to file my taxes. Wake UP!!!
Response from turbotax.intuit.comBy TurboTax Care Team, March 23, 2026
Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Disappointed
on March 23, 2026
Posted by: Robert in SCarolina
from SC
This year Turbotax was awful. The updating and downloading was the worst it has ever been. I filed late because of how terrrible the software worked. I've been using Turbotax for more than 20 years and I am very disappointed this year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Totally Failed to follow IRC Reporting for Grantor
on March 21, 2026
Posted by: Scruffy Curmudgeon
from GA
Totally Failed to follow IRC Reporting for Grantor Trust process
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com