Customer reviews from turbotax.intuit.com
TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Average customer rating
3.7
(4,844 Reviews)
Rating breakdown 4,844 reviews
5 Stars
2,040
4 Stars
1,009
3 Stars
768
2 Stars
478
1 Star
549
Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
1
E Filing forms has never been more difficult
on March 16, 2026
Posted by: Joe G 21
from New York
not good! e-file of business extension and NYS forms difficult and phone support could not resolve
E Filing forms has never been more difficult
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great; but you need to accommodate my state DE;
on March 16, 2026
Posted by: MynameFN
from Delaware
It is a great software; easy to use and friendly; and makes it more easy by importing previous year's return;
Response from turbotax.intuit.comBy TurboTax Care Team, March 19, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax - Business
on March 16, 2026
Posted by: TSWM
from CA
Your error ID is often unclear otherwise easy to complete and file.
Response from turbotax.intuit.comBy TurboTax Care Team, March 19, 2026
Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Need to include Form 5472
on March 16, 2026
Posted by: ARLIT
from DE
On the whole pretty good though because it didn't include a form I needed (Form 5472) I had to have Tech Support help. They did help with a workaround but left out a crucial box I needed to leave blank in line 7c Sched K. There seems little reason why this form could not be included -- hopefully for next year.
Response from turbotax.intuit.comBy TurboTax Care Team, March 20, 2026
Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Professional
on March 16, 2026
Posted by: Eche25
from Florida
I've been using Turbo Tax for several years now, and it has always worked perfectly for me. The process is simple, fast, and the support team is truly professional and helpful whenever I've had a question.
Response from turbotax.intuit.comBy TurboTax Care Team, March 19, 2026
We appreciate your continued trust in TurboTax. Our goal remains the same: providing the reliable, accurate service you’ve come to expect from us.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Another year, another Turbo Tax electronic filing
on March 16, 2026
Posted by: TurboTaxedAgainAndAgain
from Ca
Once again, TurboTax has helped me file my taxes on time with the least amount of hassle.
Response from turbotax.intuit.comBy TurboTax Care Team, March 19, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
good
on March 16, 2026
Posted by: beinspected
from Florida
good good good good goood good so good ok good real good
Response from turbotax.intuit.comBy TurboTax Care Team, March 20, 2026
Thanks for the review! We’re committed to evolving based on what our customers actually want. We can’t wait to show you the improvements we’re making for your next year's filing experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Ridiculous this is needed to complete a Trust's ta
on March 16, 2026
Posted by: DougN60
from Florida
It is ridiculous that I had to purchase this software to complete the taxes for a trust, in addition to purchasing TurboTax Premier to complete our personal taxes, instead of the trust being available in TurboTax Home and Business.
Written by a customer while visiting turbotax.intuit.com