Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
5
TT Business
on March 2, 2025
Posted by: Zbro
from Jacksonville, FL
Pretty easy to use. I wish you could put in notes in sections to help you remember what they're looking for (and would carry over year to year. I little customizing.
The question regarding "Pass through business" is misleading, and in the wrong place. It should be the first item on the agenda, It is also backwards asking if this should be a pass through. By selecting this check box you are telling the IRS that the members are not liable for taxes, and that the business will pay. It needs to be clarified or re-worded.
After 25 years of getting both my Business and personal taxes done through a professional CPA, I decided to give it a shot myself just for the heck of it and curiosity as many AI tools are available this year to help from co-pilot to Grok to gemini, etc. For a first timer, it took me about 3-4 hours and most of it were spent with Live tax advisors from Turbo tax who were easily reachable and 0 hold time. I definitely couldn't have done it without Turbo tax Live help which is an excellent offering and all the advisor's but 1 was deeply knowledgeable, courteous, had a lot of patience to answer questions and fix issues and made it a great experience. I realized atleast for now, AI can only get you so far but cannot replace humans with years of experience and tax knowledge. A lot of questions on the software are not a 1-1 match to the forms of previous tax returns if one is not used to tax and accounting terminology and that's where the live experts play a big role. As a software professional with a lot of focus on UX, I feel Turbo tax has a lot of opportunity to redesign the desktop software and make it more user friendly. The online version might be better which is more expensive and may have better features like the saying goes what you pay is what you get.
Wished for easier access to explanation of the various forms needed in a return and an explanation of who needs to file them Investments had not 1099 OID form for item entry. I seem to remember you used to fill in the boxes on 1099's it wasn't offered this time