Customer reviews from turbotax.intuit.com
TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Average customer rating
3.7
(4,844 Reviews)
Rating breakdown 4,844 reviews
5 Stars
2,040
4 Stars
1,009
3 Stars
768
2 Stars
478
1 Star
549
Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
4
great product - comments to make it easier
on March 15, 2026
Posted by: harlow2025
from florida
This were some hiccups in understanding what needed to be entered, especially when transfering content from the year before and also getting everything on the balance sheet to match. there should be perhaps multiple places to take you to the distribution page. Some of the windows weres small it was hard to review the information it was asking on the return, perhaps having a expanding window option. Also, make it easier to show a breakout of all the deductions entered on one screen so it makes it easier to compare with accounting incomestatements. Also, i don't quite understand why it charged me $55 to do a fl state return when florida doesn't require a return (hopefully, i will get a credit back)
Response from turbotax.intuit.comBy TurboTax Care Team, March 19, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
The other tax programs seem to be even worse
on March 15, 2026
Posted by: Not good not the worst
from ca
Interface is very clumsy. For example, Help brought up help for personal tax program not business. Program showed error but did not explain why or how it was an error or how to fix. I am astonished about how bad TT is given all the years it has been around. The only positive point is that the other programs I have tried are even worse.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Keep getting directed to buy the wrong product
on March 15, 2026
Posted by: WTrust
from MN
The problem I have is that I keep getting directed to buy the wrong product. I purchased another Turbotax product first. I need the one for Trust returns, but I keep getting directed to business/personal. Now I have to try to get a refund. Ugh. The product is pretty slick after getting the right one though.
Response from turbotax.intuit.comBy TurboTax Care Team, March 19, 2026
Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax comes through blazing as usual!
on March 15, 2026
Posted by: SFZB
from South Carolina, SC
Have been using the software for many years now. It still works great for me and appreciate them continuing to support the software.
Response from turbotax.intuit.comBy TurboTax Care Team, March 19, 2026
Thank you for returning to TurboTax again this season. We’re glad to be your go-to partner for getting your taxes done right.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TurboTax is Still Clucky After All These Years
on March 15, 2026
Posted by: DavidUT
from UT
I have been using TurboTax for decades. For as long as you have been at this, your UI is abysmal. For example, when you ask "Do any of these apply?" sometimes you havce checkboxes including "None" and other times you expect the response via a button at the bottom -- and sometimes there are both. Be consistent. Your process for downloading updates is clunky. You ask questions about prior years when you should be getting the answer from my prior year return. When you find an error or mismatch you open a form in a tiny window and expect me to navigate that. When you take me to the Intuit site to buy something you don't use a regular browser window so I can't access my saved passwords. Your AI/auto-correct in this response text box keeps screwing up what I'm typing (dropping keystrokes and making other mistakes).
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Great
on March 15, 2026
Posted by: John_De
from 5005 FM 666
Your help is great. You are always there!!!!!!!!!
Response from turbotax.intuit.comBy TurboTax Care Team, March 19, 2026
We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is nice
on March 15, 2026
Posted by: MbrMgr
from Montana
Like Turbo Tax as well as Quicken. Just wish Turbo Tax Business would help with MT State business tax
Response from turbotax.intuit.comBy TurboTax Care Team, March 19, 2026
Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
State Taxes & Year-Over-Year Change Need Improving
on March 15, 2026
Posted by: MasterPS
from PA
Clearer Instructions Regarding State Filing is necessary, and a way to e-file them.
For Businesses, a simple "Has anything changed since last year" button would help increase convenience and reducing time in filing taxes. Eg: If no income and nothing else has changed, click this box.
Written by a customer while visiting turbotax.intuit.com