This product is easy to use and simple to follow the steps. The directions and steps are clear and it is easy to understand the required information needed to complete the tax program.
I engaged with several turbotax representatives over the course of this process. All were very good. Some were more knowledgeable than others as some were "product experts" and some were "tax experts". It would be nice if I knew ahead of time which one I was talking to - many did say what they were up front but some did not. Additionally, it would be very nice if I could file my Oregon state business return on line. Why can't I??? Overall, a good experience.
it's very simple to use for the most part. I did get stuck on some the start balance and end was not sure where the numbers listed on the form where adding up from.