Customer reviews from turbotax.intuit.com
TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Average customer rating
3.7
(4,844 Reviews)
Rating breakdown 4,844 reviews
5 Stars
2,040
4 Stars
1,009
3 Stars
768
2 Stars
478
1 Star
549
Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
3
Turbo Tax used to be awesome.
on March 14, 2026
Posted by: Tax Girl 222
from IL
I have used Turbo Tax for 40 years. I find it harder to use in the last ten years. I used to be able to click on easily accessible help buttons for every step and they were accurate and efficient answers. Now I search for useful help in turbo tax and waste my time chasing your hard to find and ambiguous help. I spend hours having to google everything. A saw a coworker with normal accounting skills who could not navigate your program and ended up making so many mistakes on her taxes that cost her thousands of dollars and delayed her needed refund. When I tried to help her correct her tax form I could not believe how impossible turbo tax made it for her to correctly fill out the forms.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Provide multiple levels of users
on March 14, 2026
Posted by: Multi Level
from CA
The application is very good, but it seems designed primarily for novice users. It would be helpful to have different user levels that allow experienced users to bypass repetitive questions. For example, I own 14 rental properties and have to go through the same questions for each one. A feature that allows users to skip or streamline these steps would greatly improve the experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax works for small business
on March 14, 2026
Posted by: CCH Bookkeeping
from OR
Easy to download and use for an S-Corp Return, wish it would e-file the state return
Response from turbotax.intuit.comBy TurboTax Care Team, March 16, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is simple to use
on March 14, 2026
Posted by: KPH11111
from OH
Have been using the product for several years and have had zero issues
Response from turbotax.intuit.comBy TurboTax Care Team, March 16, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Same great product.
on March 14, 2026
Posted by: AABOOKK
from Washington
I have been using TurboTax for years. This year no problems, just like it has been for many years in the past.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 19, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is wonderful
on March 14, 2026
Posted by: Babasho
from North Carolina
Turbo tax is an excellent software. Very easy to use with proper guidance.
Response from turbotax.intuit.comBy TurboTax Care Team, March 19, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love turbo tax
on March 16, 2026
Posted by: Nana Maritza
from San Bernardino California
The last lady that helped me was very patient, loving, knowledge and understanding
Response from turbotax.intuit.comBy TurboTax Care Team, March 19, 2026
We appreciate the feedback on your experience with our tax experts. Our goal is to ensure you never feel like you're filing alone, and we’re glad we could support you this year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
missing important state tax filing option
on March 14, 2026
Posted by: clinta
from utah
i am very dis satisfied that this program does not allow me to do the efile or prep for the utah state part of my fiduciary taxes.
Written by a customer while visiting turbotax.intuit.com