Customer reviews from turbotax.intuit.com
TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Average customer rating
3.7
(4,844 Reviews)
Rating breakdown 4,844 reviews
5 Stars
2,040
4 Stars
1,009
3 Stars
768
2 Stars
478
1 Star
549
Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
4
Simple and relatively quick if prepared
on March 14, 2026
Posted by: EV123456
from California
for the most part it is pretty simple to use and the guided feature really helps get through quickly
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Headache for simplicity
on March 14, 2026
Posted by: custom builder
from nc
The expert i 1st spoke to was horrible & had no idea what was going on. She was more concerned about having her music blasting i n the background. I asked her to turn off but she ignored me. Most others have are foreigners and difficult to understand.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great product, is improved and easier now
on March 14, 2026
Posted by: mothership3
from RI
Good help received from 3 different phone calls to customer service for Advantage account.
had to wait 30 min. 2x so not ideal.
had to wait 30 min. 2x so not ideal.
Response from turbotax.intuit.comBy TurboTax Care Team, March 19, 2026
Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is awesome
on March 14, 2026
Posted by: rogeryy22
from Wisconsin
simple instructions and easy to navigate. Tech support is easy to use
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax was Great
on March 14, 2026
Posted by: Bren Recruit
from Florida
It was very easy to follow. When I didn't understand something, the Help button provided clarity.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax Business is awful. .
on March 14, 2026
Posted by: sportsguytrader
from FL
Accuracy - terrible, have to wait until the final day to make sure all the updates are applied, so that there are correct numbers. Had to contact Turbo Tax for a grossly wrong calculation in early to mid February, specifically applying income tax rates to capital gains. One would expect that by mid February, or open to filing, all calculations would be tested, verified, and released.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Disappointed
on March 14, 2026
Posted by: thisis harrassment
from RI
Federal worked fine. Was unable to purchase state an was forced to use a fill-in return. Support was unable to correct the problem.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo tax is getting more buggy
on March 14, 2026
Posted by: turbotax buggy
from NC
After I saved the return as suggested, I had to go fully back through the income/expense interview even though it was already complete. The review cycle seemed to loop a few times with no new information/issues.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com