The Federal went smoothly. Trying to download the state PA S-CORP was a totally different matter. For the second year in a row it has been a real issue. I ended up trying to call for help, which is always an issue trying to reach a person. Once I did I had a hard time getting him to understand the problem but eventually he figured it out and was very helpful. I was able to purchase over the phone, then download and install it easily. This was a big hassle that is completely unacceptable. I am seriously considering using a different companies software next year.
When I logged into my account this year to start business return, the default was Business Live which is a much higher cost product. I just wanted to access/download the same TT Business DIY package I use every year, but there was nowhere to click for it, to find it, purchase it, etc. after logging in. Each year it becomes more and more complicated to find online and purchase the DIY Business download, and it is not clear on the TurboTax website which business version is required for an S Corp filing. Had to actually call TurboTax and spent half hour with tax expert just to find which version I needed to download. Agent said she would send me link directly to it, but never did. Had to call again and it took another agent more than a half hour on the phone and on screen share to figure out how/where to purchase the download online. This is the first year I was so frustrated just GETTING TurboTax that I was seriously considering another tax prep program.
I have an unhappy marriage with Turbo Tax. All my business history is in TurboTax, and It gets the job done, but I dislike the experience. I am also disappointed that Turbo Tax dropped support for older versions of QuickBooks.