Customer reviews from turbotax.intuit.com
TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Average customer rating
3.7
(4,844 Reviews)
Rating breakdown 4,844 reviews
5 Stars
2,040
4 Stars
1,009
3 Stars
768
2 Stars
478
1 Star
549
Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
4
State returns are expensive
on March 13, 2026
Posted by: TheRonald25
from AZ
If I click a topic - it's not selected. So the purpose of these topics is unclear.
Response from turbotax.intuit.comBy TurboTax Care Team, March 19, 2026
Thank you for the high rating and the candid feedback. We know our fees are an investment, so we work hard to ensure the speed and stress saved are worth every cent. We're glad our professional tax preparation could provide the peace of mind you needed this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
We used it and it worked as advertised.
on March 13, 2026
Posted by: Ccreations
from WV
We used it and it worked as advertised. Will use again next year.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
Thank you for filing with TurboTax! Your feedback helps us grow, and we're excited to keep making your experience better every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Epic fail on e-filing form 1041 using TurboTax
on March 13, 2026
Posted by: DoTaxesCA
from California
I have used TurboTax Premier and TurboTax Business for over 15 years. This year's TurboTax Business for Windows Desktop is a really bad product. It will not allow me to e-file my 1041 tax returns. This issue was first identified on Intuit's community forum on January 31. It is still a problem March 13. I spent 1.5 hours on line with tier 1 support - they had me do all the things I had read about doing on Gemini AI (and had already done). I detached and re-attached form 8453-FE. I uninstalled and re-installed the software. I downloaded the "super patch" update from Intuit's site. Then I had a call back from a supervisor who seemed to know even less than the Tier 1 support. She finally opened a technical ticket. The Tier 1 support suggested I could re-type all my data into the online version (nope!) or file paper returns (nope! The IRS has lost my paper return before). Such a huge disappointment that the software cannot do the number one thing it is supposed to do - allow me to complete and e-file my taxes. Horrible product this year! I hope to hear back "within 24-48 hours" on this issue. Such a disappointment. I do not recooment this product
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GReat
on March 13, 2026
Posted by: NikunjK
from Texas
Easy to use ..very user friendly ..very good product
Response from turbotax.intuit.comBy TurboTax Care Team, March 15, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Excellent producet!
on March 13, 2026
Posted by: amxz
from Illinois
I've used Turbo Tax for 30+ years. I'm comfortable with the entire program...business and personal.
Pros: My employment status changed this year, I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 15, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Online Version not what it's cracked up to be
on March 13, 2026
Posted by: brad808
from Hawaii
I first tried the Turbotax Business online.....got thru all of my taxes, got ready to pay; then was only presented with th Turbotax Business with Expert Advise 2025 version, for $359.....I didn't use or need any expert advise; but was told only the Desktop version gives the option of NO expert advice....and the tax worksheets I had filled out wouldn't transfer over desktop! So I had to purchase the desktop version, download on my computer, then REDO entire tax entries.....
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 19, 2026
Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
My Struggle Was Real
on March 13, 2026
Posted by: TaxesRtheWorst1
from Utah
I had trouble printing the 8453-Corp form. It was quite frustrating because I lost all my work and had to enter everything again. It would not accept the tax documents I had on my computer from last year's turbo tax because of the "file type." It was a PDF, so I don't know why that was an issue. Otherwise, I like turbo tax because it's simple to get through
Response from turbotax.intuit.comBy TurboTax Care Team, March 19, 2026
Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Poor UI on Payment
on March 14, 2026
Posted by: why 4 characters and why
from colorado
Wasn't able to enter my desired payment information because you couldn't select the correct month, since the UI cut off after 10.. bad turbotax UI testing
Written by a customer while visiting turbotax.intuit.com