Had interactions with Customer Service Rep. that could not have been better! Professional, friendly and knowledgeable. Very patient and understanding of my issues and solved my concerns,
It's hard to navigate from the questions to the actual forms, and back again. I couldn't see where the program explained why I couldn't file the Amended Return online. The IRS allows for online filing of amended returns, especially if the original return was filed electronically.
TurboTax has been my choice for filing income tax for a long time, but TurboTax Business is poorly organized, lacking in the step by step method, and the price is way too high for what it does. It needs more formatting and programming to keep up with the other versions. Many things are hard to find and I might as well generate just the forms and do it manually. There is no place for capital gains for the sale of a business or it is difficult to locate. If I was a tax accountant, it would be fine. But I am not and I don't think I will purchase it again.