I'm a former user of HR Block for Business. When they didn't offer my mandatory e-filing of my state return I came aboard. Have used Turbo Tax for 5 years seamlessly. This year was a mess. Only 2 of the 3 shareholders showed on some forms with no editing options. Went back and entered all three. When I clicked "ready to file", it said they were errors even though I did multiple checks as I proceeded. I rebooted and all was well with the errors. I did ready to file again but only got the state filing option. Rebooted again and the state AND federal showed. Not a happy camper.
It was still a difficult process. If it had not been for your excellent staff on the phone I would have failed miserably. Thank you to your staff on the phone. I still have my personal tax rets to do. Chris