Customer reviews from turbotax.intuit.com
TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Average customer rating
3.7
(4,844 Reviews)
Rating breakdown 4,844 reviews
5 Stars
2,040
4 Stars
1,009
3 Stars
768
2 Stars
478
1 Star
549
Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
4
Turbo tax helps filing your taxes faster
on March 8, 2026
Posted by: RaLi2025
from CA
Pretty good software. I have been using it for 20 years.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on March 8, 2026
Posted by: acacia6688
from Arkansas
Super helpful software. Turbo tax helped me with getting my taxes taken care of.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great!
on March 8, 2026
Posted by: Is this nickname taken
from MD
Great! Agent is very knowledgeable and helpful too.
Response from turbotax.intuit.comBy TurboTax Care Team, March 20, 2026
Thank you for the shout-out to our team. We know every tax situation is unique, and we’re happy our tax experts were able to provide the specific guidance you were looking for.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Trust Return
on March 8, 2026
Posted by: Odin1017
from NC
No NC Fiduciary return available - i had to do it by hand.
Also the program thought it was a GA Trust since the Trustee has a GA address.
Also the program thought it was a GA Trust since the Trustee has a GA address.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax Needs to be Modernized
on March 8, 2026
Posted by: JCB Trustee
from CA
I have been using TurboTax over ten years and it has not changed or improved a bit. Same clunky interface, poor intelligence about what is appropriate for each form and carrying over information to other areas of the return, poor help to understand how different elements of the return might apply to my situation. I use it out of necessity but it makes the tax preparation process even more painful than having to pay taxes in the first place. Several times the IRS has come back with a different amount due, so I question the accuracy of TurboTax's results. It's the only thing that makes me keep a Windows PC around - why no Mac or cloud version yet? Too bad they keep lobbying the government to keep the system complicated and private to juice their business model.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Too expensive, Too expensive, Too expensive!!!!!!!
on March 8, 2026
Posted by: Anonymous
from NY
Too expensive, Too expensive, Too expensive!!!!!!!!!
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It's true. It's awesome. Complicated business tax
on March 8, 2026
Posted by: MOOsm
from Texas
It was very staightforward and easy to use. I trust its accuracy.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
IRS Section 663(b) for Qualified Disability Trusts
on March 9, 2026
Posted by: QDT Trusts
from NY
This is in regards to IRS Section 663(b) and the ability to extend distributions for a trust by 65 days into the next year. I am a trustee for a private trust, the beneficiary is disabled and has a Qualified Disability Trust (QDT) that would be a Complex Trust were she not disabled. The process of getting TurboTax Business to recognize the Section 663(b) extension was convoluted. I had to declare the trust first as a Complex Trust and go through nearly all the Step-by-Step screens to set up Section 663(b).. I learned that the way to have the return created correctly was to wait until the very end before changing the Trust Type to QDT. Changing the Trust Type to QDT too early in the process removes the options to invoke Section 663(b). This was confusing and time consuming. Can you enable Section 663(b) for a QDT for the outset of the Step-by-Step?
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com