Customer reviews from turbotax.intuit.com
TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Average customer rating
3.7
(4,844 Reviews)
Rating breakdown 4,844 reviews
5 Stars
2,040
4 Stars
1,009
3 Stars
768
2 Stars
478
1 Star
549
Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
4
Turbo Tax Business
on March 7, 2026
Posted by: donthaveone693
from mn
All went well, easily understood and easy to follow instructions. I feel the return was done correctly. However I think it needs to be clearer which business form I need to fill out.
Response from turbotax.intuit.comBy TurboTax Care Team, March 12, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Need Oregon state return
on March 7, 2026
Posted by: OR state needed
from Oregon, OR
Need to add a state return for Oregon. Package for trust is expensive without state return!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Business version lacking import feature
on March 7, 2026
Posted by: Vin Pit
from Nevada
TurboTax Business still does NOT provide the ability to import documents such as 1099s from various financial entities, something that the personal version (Deluxe) has had for many years now. Shameful omission for such an expensive product.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Scroll down credit card month issue
on March 7, 2026
Posted by: Anonymous
from Virginia
Leroy was very attentive and responsive with my T.T. issue. We were on the phone for over two hours he was extremely patient. He was given a task to clear up that challenged both of our patience. However, he stuck with me and I can't praise him to much.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax was effecient
on March 7, 2026
Posted by: BFT Truck
from 3916 England Court West
More accurate state return this year with ability to include MS NOL schedule
Response from turbotax.intuit.comBy TurboTax Care Team, March 20, 2026
It’s great to know you found TurboTax so intuitive. We work hard to keep the interface clear and the questions simple so you can finish your taxes with confidence and speed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
+5 stars for Turbotax, -5 stars for this form
on March 7, 2026
Posted by: Hadam
from TX
Love all the Intuit tax preparation products, including this one TurboTax Business for Desktop -- been using them for decades (literally). Only gripe this year is after saving the final results as a PDF (using the All Worksheets option), when subsequently viewing the PDF document Acrobat throws an error saying "An error exists on this page. Acrobat may not display the page correctly. Please contact the person who created the PDF document to correct the problem." I cannot detect any problem myself -- all the pages seem fine. But the error message is disconcerting and if there really is a problem then that is a pretty big "miss" from Intuit!
Ok after writing the comments above I now have a second complaint. In this feedback form (which is a web page, not part of the desktop software package), I am typing into a text box that has five buttons above it. The buttons are labeled Accuracy, Compatibility, Features, Interface, and Support. These buttons started off with white backgrounds like they were not "selected." But as I type the buttons kind of randomly change between highlighted and not. Each time they change state the web page / form loses several of the characters I am typing. This is VERY VERY VERY VERY annoying ... and it is such a bad issue that it took me about 10 minutes type out all this text, rather than the two minutes it should have required. Please change this form so it does not change what users enter. We do not need a spell-checker for this kind of feedback and we certainly do not need any kind of AI tool trying to suggest what we are trying to enter and/or "correct" what we just typed.
Response from turbotax.intuit.comBy TurboTax Care Team, March 20, 2026
Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Just a Phone Call Away
on March 7, 2026
Posted by: JClem1951
from North Carolina
Have used TurboTax/Intuit for years. It is easily navigated an if I have questions, help is just a phone call away.
Response from turbotax.intuit.comBy TurboTax Care Team, March 12, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TURBO TAX BUSINESS SOFTWARE FOR TRUSTS
on March 7, 2026
Posted by: TT TRUST SW
from FL
How is it possible that a multi-billion dollar company is not able to:
1) Offer Turbo Tax Business Desktop for Trusts with a MAC APPLE HARDWARE/SOFTWARE OPTION!!!
2) Offer the ability to be able to IMPORT FINANCIAL INFORMATION FROM MAJOR BROKERAGE FIRMS!!! EVERY TRUST IS HELD BY A FINANCIAL INSTITUTION SO YOU NEED THE ABILITY TO SIMPLY IMPORT THIS COMPLEX INFORMATION!!!
1) Offer Turbo Tax Business Desktop for Trusts with a MAC APPLE HARDWARE/SOFTWARE OPTION!!!
2) Offer the ability to be able to IMPORT FINANCIAL INFORMATION FROM MAJOR BROKERAGE FIRMS!!! EVERY TRUST IS HELD BY A FINANCIAL INSTITUTION SO YOU NEED THE ABILITY TO SIMPLY IMPORT THIS COMPLEX INFORMATION!!!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com