Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
3
Desktop version needs to support all 50 states!
on March 12, 2025
Posted by: Tim retired CPA
from Idaho
Federal return was easy to prepare and file. However, I was very disappointed that Tubro Tax does not support e-filing an Idaho S corporation tax return. The marketing promotion indicated that one state e-file is included in the purchase price. I did not learn that Idaho was not supported by Turbo Tax Desktop until I started preparing the return which by then was too late to look for other options, i.e. a different software package. I assume that Turbo Tax did not dedicate the resources to supporting Idaho e-filing becuase it is a low population state with relatively few S corporation filings. After purchasing Desktop version I learned tha Turbo Tax Live supports Idaho e-filing. Why was Desktop not included in the Idaho filing? Seems like that would be an easy thing to do if the Live version supports it? I suspect it was purposely omitted as a marketing ploy to offer an inferior Desktop product that can be upgraded to an Online product for more money. That is a pretty lame way to do business if you ask me.
Federal Return was fine. Treatment of the California AB150 PTE tax option was confusing and not a straight walk through like the rest of the program. Having all of the various estimates together would have been helpful as well as a one page summary of tax situation and to-do list.
TurboTax Business provides clear guidance for completing tax returns and is user-friendly. I have used it for many years. However, since last year, the Software Updater has not been working. I followed the troubleshooting instructions and even tried manually updating using the "Windows_PC_TurboTax_Business_Download" option, but it still did not work. It has been a very frustrating experience. At this point, I am unsure if I will continue using TurboTax Business. Hope that this issue can be resolved.
For the most part, TurboTax worked well for me again this year. The only snafu was during the creation of the electronic signed version of the Form 8453-FE. I couldn't get my printer's scan function to work, so I was forced to take a picture of the document. Unfortunately, my camera took the picture in HEIC format, which is not accepted by TurboTax. After my wife took a picture of the document with her camera, I got a good JPG formatted file...