Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
2
program has a bug
on March 13, 2025
Posted by: mnkmnk
There is an error on my return that turbo tax has not been able to fix. I have spent hours trying to fix the allocation error to no avail. The program is also hard to navigate.
Normally, I would give this product a 5 star rating, but not this year. I completed my business tax return yesterday and, after running the error check twice with no errors recognized, I e-filed my return. This morning, I have received emails from the TurboTax filing center telling me that my Federal return was accepted. The email regarding my state return has a subject line that reads "TurboTax: State Business Filing Rejected - Action Required", though the email itself says "Great news, XXX! Your 2024 Georgia S-Corporation filing has been accepted." Since this is conflicting information, I opened the TurboTax software to check the status of my return there, where I find that indeed there is an error with my state return. Apparently, if the selection is made to pay my state tax at the entity level, additional information is required... this simple entry was not caught during the error check. As a result, I am now required to both amend my return and file a paper copy. Not only is this a huge inconvenience, the fact that this was not caught during the error check is incredibly problematic. Not good Turbo Tax.
You made me update turbotax when it did not need updating (you updated state data which we do not need to file in NH). Then after update, you installed something that makes Mozilla Thunderbird not work. Then you make me sign in again after I asked to keep it logged in. Intuit is to controlling and I cannot wait for someone to come and take your spot.
Seems much less sophisticated than personal tax program, including inability to download tax information from organizations such as Fidelity. Also seems to be a requirement for the user to have a deeper understanding than a layman in order to use.