Customer reviews from turbotax.intuit.com
TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Average customer rating
3.7
(5,090 Reviews)
Rating breakdown 5,090 reviews
5 Stars
2,137
4 Stars
1,058
3 Stars
812
2 Stars
495
1 Star
588
Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
2
mediocre and NOT getting better from year to year
on March 13, 2025
Posted by: psih
a lot of things are not clear at all and require personal investigations and searches
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Frustrating
on March 13, 2025
Posted by: ElioS
from CA
I've been using Turbotax for my LLC business for 20+ years, and aspects of it can be very frustrating. Every year I enter the bank account information for the State of CA to direct debit my checking account for the tax owed. This year, the program repeatedly lost my account information and unchecked the direct debit box, causing me to have to go back to the information form and re-enter it, and then step through the filing again and again. The 4th time around, I finally tried making the change in the preview window on the filing screen, where TurboTax helpfully told me that it no longer supports direct debit that way so it had blanked out my entries. Why didn't the error check catch that and let me know earlier!? Little issues like that can result in a lot of wasted time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Owner
on March 13, 2025
Posted by: Scoop28
from Ohio
Too clunky and not easy to use. I seem like I always have problems. I answer your questions, and then can't efile because numbers appear on the form and said they shouldn't be there. I answered the questions and your program put them there. Frustrated.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2014 Turbo Tax Business
on March 13, 2025
Posted by: Nina S Corp
from Florida
Easy to use; great customer support. Would definitely recommend this.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
FORM 593 NEEDS CORRECTION
on March 13, 2025
Posted by: Rick BJ
from Sunnyvale, CA
FIX THE FORM 593. Error would not go clear. Had to file by California 541 by mail.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Administrative Services Manager
on March 13, 2025
Posted by: twehr
Had no problems with the system or with anyone on the phone
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Terrible
on March 13, 2025
Posted by: Gaarder
from MN - Minnesota
I have used TurboTax Business for years but will probably not next year. The 2024 version seems to be riddled with errors such as checked boxes that appear with no means to uncheck them. The "out of balance" situation was one nightmare among many. My State Dept of Revenue and the TurboTax website both say I can e-file but when I tried, it said I couldn't. As a last insult, after e-filing my federal return, it wouldn't let me print my state return to file unless I first printed my federal return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Better every year!
on March 13, 2025
Posted by: GKB Enterprises
from Muskego, WI
Simple to use, walk thru format. Better every year.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com