Customer reviews from turbotax.intuit.com
TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Average customer rating
3.7
(5,090 Reviews)
Rating breakdown 5,090 reviews
5 Stars
2,137
4 Stars
1,058
3 Stars
812
2 Stars
495
1 Star
588
Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
5
Turbo Taxes is great!
on March 14, 2025
Posted by: Region
from Florida
Enjoyed Turbo Taxes! Turbo Taxes is great! Product is Excellent!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
workable, but could use improvement
on March 14, 2025
Posted by: tgerive
from wa
suggestions:
1) Mac version
2) Create printable (or PDF) copies of forms with the first 5 digits of SSN obscured.
3) Make member distributions easier to find and enter.
4) I kind of hate the startup messaging (almost done...)
1) Mac version
2) Create printable (or PDF) copies of forms with the first 5 digits of SSN obscured.
3) Make member distributions easier to find and enter.
4) I kind of hate the startup messaging (almost done...)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Had to overcome some glitches in the software
on March 14, 2025
Posted by: KatAllar
The agent I spoke with was wonderful. However, I needed to call because the software kept insisting that I complete a balance sheet even though none was needed. Somehow, when the agent was on the line, it stopped insisting on the balance sheet, even though I didn't change anything. Then, it kept wanting me to fill out a Georgia State form for people who are making films in Georgia. While the agent was on the line with me, during the final review, the system insisted that I fill out more parts of the film tax information. We finally just deleted the form in the Forms list and I finally got my returns eFiled. I suggest that you look for bugs in your software, and don't include the Georgia state film making form as part of the standard return. Ask if the user needs it, and if not, leave us alone!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Very good Support Personal
on March 14, 2025
Posted by: TheorginalTrout
from Wisconsin
Things I like about TurboTax Business. Their operators are very knowledgeable and helpful. For the most part the program is easy to use. But....
Things I don't like about the program, and this is the same complaint I have had since 2010. Its explanation on points is not always very good. For instance, it should explain the point and where the data should be entered. This info should be in its own little window, stay on top and the window be movable.
Another complaint. The program can do foreign tax credits, but it is difficult, and you have to know where the information needs to go. The program offers very little help on this issue.
Also keep checking the left side for a Not done notice located after each form listed, every time you change something or make a correction. You have to know this because the program will not remind. I learned this from working with the support operators and watching what they do.
Things I don't like about the program, and this is the same complaint I have had since 2010. Its explanation on points is not always very good. For instance, it should explain the point and where the data should be entered. This info should be in its own little window, stay on top and the window be movable.
Another complaint. The program can do foreign tax credits, but it is difficult, and you have to know where the information needs to go. The program offers very little help on this issue.
Also keep checking the left side for a Not done notice located after each form listed, every time you change something or make a correction. You have to know this because the program will not remind. I learned this from working with the support operators and watching what they do.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I like Turbo Tax
on March 14, 2025
Posted by: Rad10eng
from CaCa Land
The prep was easy, as long as you don't overthink it/
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax Is Getting Too Smart for Me
on March 14, 2025
Posted by: Largo1113
from New Mexico
I have used TurboTax since it started. The process seems to get more complicated each year. So many calculations are done automatically or brought forward from the previous return. Tracking the source of these calculations is foggy at best.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to use - helpful explanations
on March 14, 2025
Posted by: Bob 237
Pretty easy to use. Helpful look up for more detailed instructions or information
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Product is great. Marketing sucks.
on March 14, 2025
Posted by: JPMWaco
When I look on the Web for Turbotax package features, it does not ever include TurboTax Business. Since we have a rental property and need to create K1's, we can not do this with Home and Business (which we had already purchased!!!). This was extremely frustrating. We have done our 1065's and K1's manually in the past, since we thought this was the only way to do them with TT.
Written by a customer while visiting turbotax.intuit.com