Customer reviews from turbotax.intuit.com
TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Average customer rating
3.7
(4,844 Reviews)
Rating breakdown 4,844 reviews
5 Stars
2,040
4 Stars
1,009
3 Stars
768
2 Stars
478
1 Star
549
Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
5
Fast and Easy
on February 27, 2026
Posted by: Nitefab
from Elkview, WV
Fast and Easy to use and prompts keep you up to date
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
turbo tax never listens
on February 27, 2026
Posted by: oldDelcorp
from NJ
Federal return ok; but still STUPID input of income and balance sheet
STATE RETURN SUCKS: missing state code ID from prior year, failure to i/p Allocation factor; failure to separate MUNI income (in-state vs out-of-state - maybe do this as FED I/P adjustment) why FED balance sheet <> State B/S ???? INCOMPRENSIVE ERROR MESSAGES - had to rei/p state info to find error !!!
STATE RETURN SUCKS: missing state code ID from prior year, failure to i/p Allocation factor; failure to separate MUNI income (in-state vs out-of-state - maybe do this as FED I/P adjustment) why FED balance sheet <> State B/S ???? INCOMPRENSIVE ERROR MESSAGES - had to rei/p state info to find error !!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
getting harder to use
on February 27, 2026
Posted by: 777777777777777777777
from nj
not as easy --------------------------------------------------------------------------
Response from turbotax.intuit.comBy TurboTax Care Team, March 23, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Saves lots of time
on February 27, 2026
Posted by: John6619
from Delaware
As always makes it easy, it sure would be nice if they added State for Delaware for S-Corp
Response from turbotax.intuit.comBy TurboTax Care Team, March 25, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Time to stop milking the cash cow. AI is Here!
on February 27, 2026
Posted by: morristsc
from 1321 Elizabeth Street
Thank Goodness for Claude and OpenClaw, otherwise I would have never gotten through this. Better stop milking this cash cow and get on the AI bandwagon.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Ease of Use
on February 27, 2026
Posted by: ValleyVintner
from CA
Turbo Tax Business can be a challenge to use. If something isn't working right, computer has to be rebooted in order for it to work but nowhere in download instructions is that mentioned. Spent quite a bit of time trying to get CA state business taxes to work but nothing happened nor was there any message saying what the problem was (come to find out, the state itself had not released the forms yet but that was not mentioned in the program). Also don't like to have to sign in to Turbo Tax to get the program to work.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Might be good if I'm not arrested this year
on February 27, 2026
Posted by: Jeoph
from South Carolina
This is the first year that a 1041 filing with Turbotax made some sense. That said, I have multiple years of IRS rejections of the filings mostly because the software has created errors and has been totally obtuse. In the end if I was fined for some error, the fines were cheaper than the cost of having a CPA do the work. This 1041 is related to a subtrust for my granddaughter, one of three, that contains $50,000 for each and generates maybe a couple thousand dollars that I distribute to each to keep the trust at $50,000 so that we avoid federal trust taxes and drive the proceeds to their education fund. A CPA wants thousands of dollars to complete the filing and the fines are minimal, so I struggled through the years of this software and saved money versus a professional filing. This year's software, for the first time, demanded very little of my time compared to past year's struggles.BUT we shall see if the product fails to pass muster and the black helicopters show up at my door.
Response from turbotax.intuit.comBy TurboTax Care Team, March 23, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Issues with State of CT tax processing
on February 27, 2026
Posted by: Small biz owner2026
from CT
I had issues with my CT state tax processing for AlphaPrep that is designated a pass thru entity. I need to go directly to the state of CT to correctly calculate the allocation and PE tax credit. You software incorrectly stated that my payments to the state should be refunded
Written by a customer while visiting turbotax.intuit.com