Customer reviews from turbotax.intuit.com
TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Average customer rating
3.7
(5,090 Reviews)
Rating breakdown 5,090 reviews
5 Stars
2,137
4 Stars
1,058
3 Stars
812
2 Stars
495
1 Star
588
Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
4
TurboTax is excellent.
on March 14, 2025
Posted by: Papaw Jim
from broken arrow, OK
I had trouble using the online help. I could never seem to get to the right source for information. Most of the non human response was not useful to me. My experience with chat was good but finally had to go to the phone support. That was awesome! I had to call three times to get my issue resolved. all three agents were thoughtful, experienced and patient. I would rate the telephone help with 5 stars.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great
on March 14, 2025
Posted by: jzw 2024
TurboTax is easy to use when using step by step instructions. I keep using TurboTax for tax return every year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Price for state is very expensive
on March 14, 2025
Posted by: Hamzad
from GA
Some parts are difficult to navigate. Preparing Balance Sheet.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TT Business has many improvements needed
on March 14, 2025
Posted by: Innovo
from Austin, TX
Turbotax business has some misleading items for the optional screens and doesn't guide you through many forms that are possibly beneficial to one business (e.g. Form 6765). TX state does not import many values that are likely the same from prior returns. Lots of refilling out the same forms with the same answers that is not necessary. It would be great if the answers were proposed from prior return where relevant instead of lots of clicking re-typing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Definitely worth it to call!
on March 14, 2025
Posted by: JHigginbotham
from Atlanta, GA
My download wasn't available after I purchased the desktop software. I called and my rep was amazing! She didn't quite understand it either, but stayed with me and kept digging until we solved it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Failure to recognize purchased State.
on March 14, 2025
Posted by: Nojoy2
from Arizona
After two filing it quit recognizing State. It showed as installed but wanted another purchase to proceed. Tech support is non-existent. Ran patch from Intuit site to no avail. Loaded on second computer, again had to try patch, no joy. Wound up making second purchase of Arizona to beat filing deadline.
Most frustrating was I had similar issue in 2023.
Most frustrating was I had similar issue in 2023.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is helpful!
on March 14, 2025
Posted by: Jim 6
from Upper Marlboro, MD
Excellent improvements in user friendly aspects of the software.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
It should run on a Mac
on March 14, 2025
Posted by: why not on mac
It should run on a mac. I have to own a windows pc just to do one tax return.
Written by a customer while visiting turbotax.intuit.com