Customer reviews from turbotax.intuit.com
TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Average customer rating
3.7
(4,844 Reviews)
Rating breakdown 4,844 reviews
5 Stars
2,040
4 Stars
1,009
3 Stars
768
2 Stars
478
1 Star
549
Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
4
Could use some additional definitions.
on February 24, 2026
Posted by: TWY Innovation
from Georgia
It was good. There are places where terms are used that are not defined.
Response from turbotax.intuit.comBy TurboTax Care Team, March 3, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Easy
on February 24, 2026
Posted by: Davesradon
from Washington
Easy to follow. We didn't need to reach out to an expert, but the tips were very helpful
Response from turbotax.intuit.comBy TurboTax Care Team, March 3, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Works great
on February 24, 2026
Posted by: Business Returns
from CA
Works great with no problems throughout the process, good job.
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great product but support is NOT there
on February 24, 2026
Posted by: JoshPB
from WA
As a business desktop user , it's difficult to get connected to a tax expert. This needs to be fixed, there's really no way to conect to a tax expert without having to go through product support first, it's a waste of time and this needs to be updated with an easy link to expert help for desktop users, just like the home and business edition has.
Response from turbotax.intuit.comBy TurboTax Care Team, March 12, 2026
Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Above and beyound helpful
on February 24, 2026
Posted by: diane8600
from Sebastopol, CA
I spent close to two hours with a TT Tech today; she was very helpful, and the epitome of patience and knowledge
Response from turbotax.intuit.comBy TurboTax Care Team, March 12, 2026
Thank you for your feedback. We're glad that our team was able to assist you effectively, as it's our goal to provide clear, helpful support every step of the way.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent Software
on February 24, 2026
Posted by: That One Guy Ace
from California
Used TurboTax Online for personal and Desktop for business. Also needed to call and get support/help. All was efficient and helpful. Will continue to use.
Response from turbotax.intuit.comBy TurboTax Care Team, March 12, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Helpful
on February 24, 2026
Posted by: Kirk123454343
from California
Pretty helpful filing. Glad I did a good job of keeping my bookkeeping clean on quickbooks all year which made this a very smooth process.
Response from turbotax.intuit.comBy TurboTax Care Team, March 3, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax for Business Is Awesome
on February 24, 2026
Posted by: RavishG
from Richmond, VA
Easy to use, thanks to step-by-step instructions. Thank you.
Response from turbotax.intuit.comBy TurboTax Care Team, March 3, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com