Customer reviews from turbotax.intuit.com
TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Average customer rating
3.7
(5,090 Reviews)
Rating breakdown 5,090 reviews
5 Stars
2,137
4 Stars
1,058
3 Stars
812
2 Stars
495
1 Star
588
Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
4
Business is NOT the same as Home & Business
on March 16, 2025
Posted by: Sbar ranch
from Tx
It took 2 phone calls to get the correct version. I needed Business (an almost secret version) to prepare an Estate return, but the first agent insisted that Home & Business was what I needed. It took the 2nd agent nearly 1.5 hours to get the correct version to download to my computer. Some of that may have been my fault (firewalls), but I've had no difficulty with other programs, including other versions of Turbo Tax. I suspect the fault lies within Business. The program had some typos and places where one must infer what is wanted. Overall, not as slick at the lessor versions. I ended up paying for an upgrade from Deluxe to Home & Business and was charged twice for the Business version. I am confident that we can get that sorted.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Great
on March 16, 2025
Posted by: 24tam
from Ohio
Easy to use and easy to look up questions. Have used Turbo Tax for years
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thank you to Johan
on March 16, 2025
Posted by: Sunday TurboTax
Johan is the best advisor. All of the advisors have been great but Johan is really, really well informed and nice!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax Technical Issue
on March 16, 2025
Posted by: Technical problem
from NC
I encountered an error when doing my state taxes. I spent four plus hours on the phone with the support personnel to rectify the issue. The solution was a creative one the second customer service rep devised, while legal is skirted the bounds. I was disappointed to have paid the sum of money I did for the Intuit tax product only to spend four hours plus on the phone with a technical rep to resolve a programming issue.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Clunky Software
on March 16, 2025
Posted by: MrBobinNC
The software is clumsy, keeps asking repetitive questions, and consumes more times than it should. It keeps wanting to direct me to using their tax advisory services
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TT for Business 2024: Product could be improved.
on March 16, 2025
Posted by: ReasonablePerson1
from California
Overall, it is easy to use. However, there were a few cases where the proper information was not carried over from my last year's return. This was a disappointment, because I had to struggle to find that information myself in last year's saved PDF copy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
You all are awesome!
on March 16, 2025
Posted by: John Chris
from Seguin, Texas
TurboTax takes the pain and heartache out of taxes!
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Bring Back the Running Total!
on March 16, 2025
Posted by: BBP1970
from Las Vegas, NV
Sadly they no longer show the running total (in the upper left of the turboTax) of what you owe or are refunded...
Written by a customer while visiting turbotax.intuit.com