Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
5
One concern.
on April 15, 2026
Posted by: GlSnTh
from VA
Only one concern, I was not totally clear when to populate a form entry vs. answering a question when the form is presented with the blue line item highlighted.
Software workflow is relatively thorough but clumsy and repeats certain prompts (like saving/print for records). In addition, some error checks require fixes and little info is provided on how to fix. Most importantly, we could not download/electronically file the California Fiduciary state file. Multiple calls for support on how to download the state file came up seriously empty.
Good product but the desktop moved a bit slow. Will use again.
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
First year LLC I augmented your software with Chat GPT and to be honest I found the AI much easier to work with on specific questions. It was like having a tax accountant next to you helping with the filing. you might want to add this to the software especially for a small LLC paying $190 federal plus $55 state when I could just use the forms and AI and save these costs.
I am beyond frustrated with Turbo Tax. We had to file for our LLC, a C-Corporation and our personal taxes. When I went through the online tutorial it said we needed the desktop version for all three. I had to amend our personal return, purchase the business instance of the desktop version. It was a completely different experience than i am used to with Turbo Tax. I don't understand why there isn't a better experience for C-Corps.
Pros: My employment status changed this year, I bought or sold investments
I did run into a few issues, The tip about NOL Carryovers indicating that Form IRC 172(b)(3) should be filed sent me on a wild goose chase. There is no "Other Forms You might need" location on Turbo Tax for Business Desktop version. And apparently, the form is not needed. The other thing that I didn't realize is that I would have scan, upload and sign form 8453 before I could e-file. But I must say when I called for help, I got a quick response...no long waits at all. But please clean up that NOL time waster.
I wasn't able to find my amended return; it said my state return was not completed. A state return is not required as per the program. I had no issues e-filing the original return.
also, I completed an explanation for the amendment with columns, etc. That form did not print or appear to be included in the return.