Love the program, the structured questions included matters that I might have otherwise overlooked, and highlighted matters that I need to learn more about. Thanks Turbotax!
I called for assistance with the 2024 Desktop AZ 120S Corp Tax Return. The first supervisor was not familiar with Corp Return and kept telling me I needed a Tax Preparer when I was telling her it was and EFile error due to overrides, but I had to do overrides as the system was not populating. Called back and reached Samantha who was the bomb! She wasn't that well versed on the Corp side either but she was typing to get help as we were talking out the problems and trying to find solutions. After 1hr45min, she received a message about right clicking on box and click on Data Source which took us to the page where the error of an unchecked box for Voluntary PTET was. Once we checked the Box, all other questions and amounts populated. So Samantha hung in there and found someone that gave us the Data Source solution. Thank you so much for all your help. They are very fortunate to have an employee like Samantha who was going to be on the phone with me until we got the issue resolved. Well Done!