Pretty easy and explanatory. Navigating the software was fine, but it is expensive. At 190, almost 200 dollars, I find it too expensive, especially for a small business. There should be at least a discount for long time customers like me. Or a one-time special promo of 50% off or something.
Misspellings, incorrect descriptions, and telephone "help" that is no help have become worse and worse over the years, causing far too much grief. Looking for a better solution.
1. Absolutely *insane* that you cannot import transactions from QuickBooks Online, when you've forced people away from QB Desktop versions. You're the same company! Make it integrated! People have been commenting on this issue for YEARS and your product team refuses to fix it?? Starting to think you purposefully make the software hard to use so that people will be upsold to hiring your live agents to help. 2. Not Mac friendly?? That's really not hard to do. Unacceptable. 3. Overall just a poorly designed product. Not intuitive, feels like it hasn't been updated in a decade. Information is hard to find and/or incomplete. Definitely going to switch to another provider next year.