Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
5
Turbo Tax Business Worked Great!
on March 18, 2025
Posted by: Trustee59
from Alexandria, VA
Have been using Turbo Tax Business for 15+ years to file for a Trust. It usually works quite well. This year was no exception. Filing went very smoothly. Did not encounter bugs I did last year and any errors in filing were easy for me to handle. Enjoy using the product as it makes filing so much easier.
Love the product in and of itself. Have been using for years. Some areas are more clear and easier to follow for the non-accountant than in the past, but some still are not. One thing that has gotten SO MUCH WORSE is the Help function (or lack thereof)! Years ago, I could actually get answers to the questions inside the program that made sense. Now, the AI knows NOTHING and can't even answer the most basic questions. Always have to go to the internet to search and I might as well just Google it myself to get an answer - which I do. Good luck asking to find a section of the program to get to a certain area - i.e., vehicle expense. Used to have a jump to function in Help - now: You're on your own searching through the entire program!
Always a challenge to find where to access CD download. Too many user accounts are created for every different return - should be one user, then options should be presented from which to select. Information overload on the website, except for what you are searching! Like a contact phone #...
It's unbelievable that Intuit still hasn't made the TurboTax Business - Desktop package into a Mac version after so many years. National surveys show a very large number of small businesses use Macs exclusively instead of PCs. It's ridiculous that businesses have to keep a PC around just to use this software.
ERROR to load 2 pieces of your software at once?!!!! Year after year I have to uninstall and then install the next product. WHY CANT YOU GET YOUR ACT TOGETHER? OF COURSE we need a personal AND a business software at the same time. You haven't packaged BUSINESS and deluxe together yet. Duh.
The lady i worked with that directed me to the refund page because I ended up buying the wrong product was excellent customer service and the intuit team / software helped me get done what needed to be done at a decent price. Thanks again, repeat customer - J