Customer reviews from turbotax.intuit.com
TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Average customer rating
3.7
(5,090 Reviews)
Rating breakdown 5,090 reviews
5 Stars
2,137
4 Stars
1,058
3 Stars
812
2 Stars
495
1 Star
588
Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
5
LOVE THE EXPLANATIONS!
on April 15, 2026
Posted by: ELDRED ii
from OKLAHOMA
IT'S GREAT FOR HELPING EXPLAIN THE PROCESSES. AND IT'S EASY TO UNDERSTAND.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Gets worse every year
on April 15, 2026
Posted by: paul84778348
from California
Essential California State Tax Form (FTB 3523 - R&D Credits) not available in Turbo Tax for Business
Very poor self-service help, hard to search for items to go back to in the process
Call-in support was strong, but they cannot make up for poor product features and interface
Very poor self-service help, hard to search for items to go back to in the process
Call-in support was strong, but they cannot make up for poor product features and interface
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is soooooo user friendly!
on April 15, 2026
Posted by: MLlennoc
from NJ
I have used TurboTax deluxe edition in the past for my and my family's personal tax returns. I had to add the Business version this year for an Estate Return, and it was just as easy to use/understand as the previous version with which I was familiar.
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
We appreciate your continued trust in TurboTax. Our goal remains the same: providing the reliable, accurate service you’ve come to expect from us.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to work with
on April 15, 2026
Posted by: bobarun
from Austin, TX
Easy to do all the work. Fully featured, interface is well documented. It calculated accurately and was easy and compatible.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good
on April 15, 2026
Posted by: HectorTF
from florida
Excellent product, very good self explanatory. Will use it again
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Generally Satisfied
on April 15, 2026
Posted by: TRW70
from TX
Overall easy experience. A little tricky to get the proper state forms for a non-resident trust.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Worst experience ever!!! I want my money back.
on April 15, 2026
Posted by: JustMe2025NeedingSleep
from CA
I've been doing my taxes for over 20 years including personal, business, and trust. This year was my worst experience ever. I kept getting stuck with unclear directions, boxes that wouldn't let me type in them, etc. I finally had to delete my schedule E and start it over. This felt as if I was working on forms on my own if not worse. I worked on this all night long. It's after 12 NOON now and I just got done. Worst EVER. And the most expensive program I've used up to now.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
quickly handled estate return
on April 15, 2026
Posted by: wddanie
from GA
My late father's estate tax return is simple and TT quickly got it done and e-filed it!
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com