Customer reviews from turbotax.intuit.com
TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Average customer rating
3.7 out of 5
3.7
(5,090 Reviews)
Open Ratings Snapshot
Rating breakdown 5,090 reviews
5 Stars
2,137
4 Stars
1,058
3 Stars
812
2 Stars
495
1 Star
588
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Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
5 out of 5
5
Dave was great!
on October 7, 2026
Posted by: Sonja W
from denver, co
Dave was fantastic! I so appreciate his help was having difficulties
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax Simplified Corporate Income tax filling
on October 7, 2026
Posted by: Kim 234
from maryland
It really helped with NOL's which I had never worked with before. In prior years we used an accounting firm and I didn't see all the behind the scenes stuff. The only improvement I would like is to be able to upload the prior years form and have it reference that for the current year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Just Tired.
on October 6, 2026
Posted by: DrBob78412
from Texas
I am just tired. It seems to do this next year.like things just keep getting more and more complicated. I may just pay someone to do this next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Needs lots of improvement.
on October 5, 2026
Posted by: Asui
from NY
Information and amounts do not always get transferred over correctly from the previous year. TurboTax needs to find a way to automatically switch from printing portrait to landscape when necessary (example: the depreciation report). Step by step mode does not always follow in a logical manner. It skips some follow up questions.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Pretty Easy but needed google to explain things
on October 5, 2026
Posted by: Anonymous
from Va
Was pretty easy. I'd like to have dug deeper into subjects as I was a little unsure of some things.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
Problem with State Return
on October 5, 2026
Posted by: Brian PHX
from AZ
I wanted to file a CA state partnership return. I kept getting an "oops" from your system. I called your helpline and worked with someone for over an hour. She could not help me. I am filing manually without your software.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax
on October 3, 2026
Posted by: Peter Meng
from New Jersey
Very good and easy to use, the instructions are simple to follow
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
TurboTax was very good but needs to keep up!
on October 2, 2026
Posted by: RandomString
from WA
I have been using TurboTax since the 90s to compute my taxes and in general, had a relaible, consistent experience. But last year and this year, I've noticed a few concerning trends:
(1) TurboTax guidance is sometime not straightforward - last year, I got misguided into computing the wrong amount for my mortgage deduction in my personal return (I realize that this is a TurboTax Business)
(2) Certain computations, information requested and actions taken by TurboTax is not as clear as it used to be, requiring me to post screenshots into ChatGPT/Claude and get better explanations (you better hurry with your AI-enabled versions, else they will eat your lunch!)
(3) TurboTax has had the same interface for 25+ years, obviously adding/removing forms based on tax rule changes, etc. However, it is time to evolve this interface to accommodate (a) what-if scenarios (b) better management of multiple versions of tax files
Written by a customer while visiting turbotax.intuit.com
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