Customer reviews from turbotax.intuit.com
TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Average customer rating
3.8
(3,356 Reviews)
Rating breakdown 3,356 reviews
5 Stars
1,494
4 Stars
673
3 Stars
497
2 Stars
333
1 Star
359
Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
1
Everything that could go wrong, went wrong.
on February 9, 2026
Posted by: Toughtimes100
from Washington
Everything that could go wrong went wrong. I was using ChatGPT and Microsoft CoPilot to trouble shoot issues and both talked about Turbo Tax being glitch in the areas I got stuck. I had a lot of problems reconciling the balance sheet and retained earnings, and the solution was to override. I could not override in online version so had to go to the desktop version. Apparently it's a know problem for S corp filers. When I file online, i had ERO issues, and the only to file was to mail in a copy. This, after I spent more than an hour on a call with a customer service rep and tier 2 expert who could not solve the problem and did not seem knowledgeable. If I had known, I would deal with this I would have chosen a competitor.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the very best!
on February 9, 2026
Posted by: Ronald 1948
from California
Easy to use and it is simple to file all your taxes.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
error fix is vague
on February 10, 2026
Posted by: 2025ttws
from FL
unable to correct errors on schedule k due to inexplicable issues
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Software Bug Special Depreciation Allowance
on February 10, 2026
Posted by: MikeG5555
from MA
I wasted a lot of time working around the Special Depreciation Allowance software issue. After spending too much time figuring out what was right and overriding the software to get the fix I discovered that a fix will be available any day.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Its good, a little expensive compared to its peers
on February 10, 2026
Posted by: FineRuddre
from Maryland
it doesn't feel as guided as the online tool, I have to pay the full fee every year just for the upgrades...it would be nice to pay maybe half the cost for yearly updates after the initial software package.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo Tax is not what it used to be.
on February 10, 2026
Posted by: Unhappy customer145
from Indiana
No State Filing. Keeps sending you to a loop. Called Turbo Tax and after about 45 minutes of playing with my computer, they said the problem was at their end and that I would have to keep checking back.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Completely Satisfied
on February 10, 2026
Posted by: Joh P
from Florida
I used to prepare manually and filing thru Turbo Taxes is much better.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Need 519100 business code to EFile
on February 10, 2026
Posted by: Interlink
from FL
Need Business Code 519100 added to TurboTax. I was unable to EFile because TurboTax rejected this code.
Written by a customer while visiting turbotax.intuit.com