Customer reviews from turbotax.intuit.com
TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Average customer rating
3.8
(3,060 Reviews)
Rating breakdown 3,060 reviews
5 Stars
1,357
4 Stars
623
3 Stars
452
2 Stars
302
1 Star
326
Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
5
TurboTax deserves its name!
on September 22, 2025
Posted by: Seven Wood
Always a great a great experience. Clear instructions and fast execution.
Response from turbotax.intuit.comBy TurboTax Care Team, September 27, 2025
We love to hear that the platform is easy to use! We’re committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on September 22, 2025
Posted by: Reyecheto
from Texas
Awesome, accurate and easy to use system. We love it!
Response from turbotax.intuit.comBy TurboTax Care Team, September 27, 2025
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Only so-so. Would use something else if I could
on September 23, 2025
Posted by: Joe13451235123451
from Wyoming.
The product is fine -- just fine. The walkthrough is complicated and does not explain a lot of the stranger possible deductions, so I end up having to do a lot of Googling in another window to determine whether things apply to me. Moreover, it seems to do a bad job of entering K-1s, such that I end up having to make custom entries and "trick" the program into paying the appropriate amount of tax. Worse yet, it doesn't seem to check for some things (like PHC taxes) automatically, only if the user is knowledgeable and actively triggers the topic is it checked.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Helpful
on September 23, 2025
Posted by: Jeff311021051802
from California
knowledgeable and helpful agent, great help with filing
Response from turbotax.intuit.comBy TurboTax Care Team, September 27, 2025
We're happy to hear that your interaction with our customer service team met your expectations. Your satisfaction is important to us, and we appreciate your trust in TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Dependent on TurboTax
on September 24, 2025
Posted by: AccountantWHO
from CA
With the rules/laws changing every year it is awesome that TURBO tax keeps me informed and provides tools to stay compliant.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, September 27, 2025
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we’re committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Business program for trusts is not Mac Compatible
on September 25, 2025
Posted by: Penny Two
I continue to be disappointed that. as a Mac user, I have to buy a PC to file my trust taxes. Get with the times Turbotax!
Response from turbotax.intuit.comBy TurboTax Care Team, September 30, 2025
Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Problem with E-File
on September 25, 2025
Posted by: sbman45
from GA
Everything went well unitl I got to the end where I could e-file. It would not let me e-file for some reason so I had to mail a copy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Had to have expert advice just to make it work
on September 25, 2025
Posted by: jchyatt
from utah
Confusing, poor explanations, seems like they want you to upgrade. Just dropped state entirely after filling everything out. I'm doing that by hand now.
Written by a customer while visiting turbotax.intuit.com