Customer reviews from turbotax.intuit.com
TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Average customer rating
3.7
(5,090 Reviews)
Rating breakdown 5,090 reviews
5 Stars
2,137
4 Stars
1,058
3 Stars
812
2 Stars
495
1 Star
588
Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
1
The people are great. The tech not so much.
on March 31, 2025
Posted by: CallMeFrustrated
Let me start by saying the live assistance I got was fantastic. She wasn't able to get me to a solution but she spent the time, tapped into necessary resources, and didn't give up on me. She put in an escalation ticket that I still have to wait on, but I spent several more hours on my own rebuilding my tax return and manually hunting down errors the step-by-step guided version did not pick up. Ended up fixing it on my own. So, A for the human talent, and F for the software implementation.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Most confusing program
on March 31, 2025
Posted by: alyoopathi
from hawaii
This is my first year using the "Business" program for my Trust return. This program is very complicated and did not populate the information onto my K-1 form. I also use the "Premier" program to file my income taxes and find that this program is much clearer in its steps and explanation.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Business- Exceptional Service
on March 31, 2025
Posted by: JimK1928
from Columbia, Missouri
The product worked very well and customer service was outstanding, as I needed to work through the forms and purchase the Desktop version of the Turbotax Business Program.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
1041 Trust Software glitch is still NOT FIXED!
on March 31, 2025
Posted by: Trustee Mike
You still haven't fixed the software glitch on reporting adjustments to capital gains on the 1041 Trust Return. It does NOT ALLOW a loss adjustment (negative # required for input). Because it ONLY ALLOWS a positive number, it miscalculates the realized gain or loss. The ONLY WAY to get the correct gain or loss is to (falsely) adjust the cost basis. I shouldn't have to do this. YOU NEED TO FIX YOUR SOFTWARE! Run a quality assurance test on this and you'll see that what I'm saying is correct.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
extra cost for less functionality
on March 31, 2025
Posted by: Tiredoftaxes25
I have to pay an extra $100 for Turbotax Business and yet it has less functionality than Turbotax Basic - filing on paper would be better for the cost.
1) Please add import of 1099s, this has been available in the 1040 product for over a decade.
2) Please work with IRS to eliminate form 8453-FE for electronic filing. It is an extra pointless, time consuming, step in an already painful process - 1040 does not require 8453-FE and neither should form 1041.
1) Please add import of 1099s, this has been available in the 1040 product for over a decade.
2) Please work with IRS to eliminate form 8453-FE for electronic filing. It is an extra pointless, time consuming, step in an already painful process - 1040 does not require 8453-FE and neither should form 1041.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
LOVE TURBOTAX
on March 31, 2025
Posted by: Anonymous
GREAT TO USE LOVE THE PRODUCT. THIS IS MY 5TH TIME USING THIS PRODUCT.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Business/Estates needs depth
on March 31, 2025
Posted by: Pchurch
I really dislike the Business/Estate product. For years it has felt like a product you support simply because you have to. I only use it because I use Premier. Bond discounts, wash sales and other fringe subjects are painfully handled. The side explanations on some subjects are avoided, especially on vague tax terms I don't recognize.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Business version sucks compared to personal
on March 31, 2025
Posted by: Jon 0161
from Austin Tx
The business software will not allow downloading brokerage statements, so all data has to be entered manually. Dumb. Then if you have a QBI deduction, form 8995-A is required in order to file - but this form is not in Turbo tax. Neither of these things is a problem in the personal tax software. The busines software version SUCKS.
Written by a customer while visiting turbotax.intuit.com