Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
3
Print function didn't work
on April 1, 2025
Posted by: KPF 76
After years of using TT for my personal taxes I thought using Business to do a fiduciary return would be easy enough. It wasn't. Whenever the software offered a button for "get more info" etc., it just sent me to general help, where I had to start at the beginning. I needed to print my return to mail it and the program just kept sending me in a loop, previewing documents and then asking if I wanted to print them and if I said yes it went back to preview. I finally just used the print function on my browser.
I had a horrible experience with this product. I spent a lot of money just to do this online. The federal program was completed and I then went into the Ohio return. When completed, the federal was filed fine but the Ohio return was not found in the file. I was on the phone for hours with various support personnel. They ended up sending me a desktop version. I had to re-enter all my federal information by hand because the tax.file would not come into the program. The two program are different and handle some line items different so I have a small descrepancy. I had paid for the state return originally. Then I had to pay for it again to be able to load the Ohio program. I have submitted refund requests for all amounts. I could have completed hand forms spending less time.
Hard to navigate between step-by-step and return itself, and hard to search for subjects or help. When doing an amended return, it will not let you e-file - have to print and mail it in, which defeats much of the reason for buying the software. The state return also can't be e-filed, and some required forms are missing (e.g. PTE Tax form).
I only need the trust forms to file and I have to pay for the full Business software which is double the price of standard software. I don't feel like I should pay this ,much for one form. Also, the state is not available and I still need to fill those out by hand.