Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
1
NO ILLINOIS STATE Business FILING Support?
on April 15, 2026
Posted by: Anonymous
from IL
I PAID for Illinois business STATE e-filing and the software just states: "You have no returns eligible for e-filing." "The returns cannot be filed electronically." What kind of crap is this?
My taxes aren't even complicated and this software wasn't able to appropriately guide me. I had to end up overriding and customizing some things on my own. This software is way overpriced for what you get. It appears as if they have leaned into dev with AI and it shows, the quality of the product has degraded. Some very basic information wasn't carried over from my last year's tax return. And as I type this review into this text field my characters keep on getting changed. Utterly bottom tier product made by a bottom tier company. Intuit Lobbyists need to be axed.
TurboTax created a michigan fudicary information worksheet that does not work. Requires a PIN that I do not have. Has no instruction on why this form is needed or even what is missing and preventing the completion of the form to allow efile to proceed. There is no help available for this. Finally just printed both federal and state and will mail in. If that's a problem, TurboTax can deal with it as your failure prevented the efile of the trust taxes.
I purchased TurboTax Business Desktop 2025 because I had to do a trust filing. When I got to the state part, it could not download the Oklahoma Fiduciary Income Tax Form. I was determined I was using Windows 10 which is apparently not compatible. I don't recall being told about that when I bought it online. I was able to successfully install on Windows 10 and was almost done 4/14/26 when I ran into that error. Your install should have stopped me from installing.
Nevertheless, I upgraded to Windows 11 on 4/15/26 but the exact same error persisted. (see case 1776288457810). The issue was never resolved and I'm having to file the state return manually and late.
TurboTax for Business helped us with our taxes, however a lower price would be very beneficial, perhaps $100 and $10 for the state portion. If you do this, we'd love to rate it 5/5. Thank you!
TurboTax makes it easier to file business taxes because they guide you through each part of every form required and all you have to do is answer questions and they do the rest! It makes tax time bearable!