Had to redo after going through the whole online s
on April 16, 2026
Posted by: not happy notttttt
from Florida
Went through the entire online version to get to the end where it said the cost was $600 dollars I had to go back and redo my whole returns through this since there was now way to downgrade the online version since I did not use any expert help this year
The product purchase was straight forward given purchase in prior years. The software download was fairly quick. The prior year's tax data transferred perfectly. The questions were clear to enter the new year's data. The filing process worked well. The price was a bit high, more than other TT online options. I wonder why this product has not moved to the less expensive online format.
Response from turbotax.intuit.comBy TurboTax Care Team, April 16, 2026
We’re thrilled you had a great experience, though we hear you on the cost. We aim to provide a level of accuracy and ease that makes the online tax filing investment worth it, and we appreciate you choosing us despite the price.
Very easy to use. One comment: on the signature page for electronic transmittal: it was not easy to determine if additional forms (940, 941, 944, etc) were required as there was no explanation of what those forms were (I'm not a tax professional - was just doing an estate tax return as executor of a will). Otherwise, for the very simple return i had to do, it did the job.
I had a wonderful experience! I got a chance to speak with a expert EA who helped me with my return. Shane was very kind, knowledgeable, and down to earth. I enjoyed learning more about my return and how to complete it. Its such a blessing when you can speak to people who love working with others. She is definitely a huge asset to the company.
In my opinion, TurboTax Business is below standard in comparison to the mainline TurboTax 1040 software products. Definitely not as polished; it is more like the old Win3.1 versions. In-program topic information is not as good as the 1040 programs. I used the CA state fiduciary program as well, but also seemed clunky and review for the CA return did not work well. At one point in the review it indicated that I could not e-file the CA return, but when I got to e-filing it indicated it could. In the end the program got itself in a loop with the CA review so I had to turn off CA e-file to be able to e-file the Federal; I then was able to print the CA to mail in. I also needed the Nebraska 1041N state software but Intuit did not offer it; a big disappointment.