Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
1
Needs work
on April 10, 2025
Posted by: Brakeshoe87
from PA
Had me manually do a schedule J it said I needed. Hours later after doing it, I find out it was not required for the type of trust I had. This was based on information TT had and should have known. Also touch screen and scroll bar functionality in the program is a nightmare.
TurboTax for Business 2024 did not offer to print our company's state return for mailing after filing the federal return electronically. It should prompt for this.
This was a terrible experience! The program put me in an endless loop - explaining that one of the forms was incomplete, but the program did not allow me to enter the information in the form. I had to call support, and the support team member was able to overide the problem.
Turbo Tax SUCKS for trust filing. It's supposed to guide you through the process and fill out the necessary forms. It should also explain terminology so people who aren't lawyers or CPAs will understand. It doesn't do any of that. I literally requires you to manually select forms you need, without offering to add them.
It's great. Till it's not. Using Business Desk Top Version. When you are reviewing and come across a problem on a page, there's not much help from TurboTax to figure out exactly what line and what the problem actually is. Plus, you get all done and then realize you can't file electroncally because of form 6765. SO UNBELIEVABLY ANNOYING. FOR GOODNESS SAKE ADD FORM 6765.
Very Unclear this year. Struggled with many questions. Had to call TurboTax for help. MAKE entries easier to understand. EXPLAIN clearly !!!! Next year, I might have to go to professional CPA. I have been using TurboTax Business for over five years. This year was the worst !!!! However, I called TurboTax online help, and Luciano was GREAT!!!!