Phone support is terrible. The Turbotax for Business lacks a screen sharing function. Also seems to ignore the "jump to" help to fill out a simple form like a 1099-MISC. Spent an hour on phone with helpdesk. Support and escalation crews are ill-informed, don't know difference between Turbotax versions, and are winging it. Woof!
This product is horrible for business. It really is not a good product for business use - directions are "eh" or not there. It fails in so many ways. I know others have complained however it appears that no improvements have been made. I'm done with them! I would give less than 1 star if I could.
while the federal return, which I have completed for the past 7 years, went flawlessly....I had a problem with the Arkansas state return....it would not transfer over the correct depreciation
I have used TurboTax for 3 years to file a trust return. Each year I have had difficulty finding the proper forms to file a trust return. Once the proper forms were found, completing the forms are easy as pie. Since I continue using TurboTax, it must be easy as I am not technological whiz!