Customer reviews from turbotax.intuit.com
TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Average customer rating
3.7 out of 5
3.7
(5,090 Reviews)
Open Ratings Snapshot
Rating breakdown 5,090 reviews
5 Stars
2,137
4 Stars
1,058
3 Stars
812
2 Stars
495
1 Star
588
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Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
4 out of 5
4
Same old Turbo Tax as 20 years ago
on May 1, 2026
Posted by: MG12233344559796
from TX
After over 25 years and this program still has bugs. Federal return balance sheet does not transfer to state returns. Sometimes files save to pdf and sometimes they don't. Turbo Tax calculates things but does not carry over to state returns.
Response from turbotax.intuit.comBy TurboTax Care Team, May 13, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy to follow step by step
on April 30, 2026
Posted by: Wcarrera
from California
Easy to follow step by step. Its compatibility with QuickBooks is great.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
More guidance needed for special statements
on April 29, 2026
Posted by: MLB4004
from Washington
I don't like the bits at the end of the return that are statements you have to make about form 1116. There is not enough guidance for these.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Long time TurboTax user
on April 29, 2026
Posted by: blon02
from Wa
Easy to use. Taxes are confusing and TurboTax tells me exacty what to do!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Backup or lose file
on April 29, 2026
Posted by: No Backup2C
from Florida
Cannot retrieve file unless using online version. If you fail to back up and then lose that access, it is not a good result.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Turbo Tax is helpful.
on April 28, 2026
Posted by: John9998
from Washington
Turbotax is generally helpful but sometimes extremely frustrating. Sometimes I had to resort to Google to get suggestions on how to fix problems.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Turbo Tax works
on April 24, 2026
Posted by: Jacquie V
from California
I have been using Turbo Tax for over 10 years and the biggest frustration is the lack of live support!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
turbo tax is easy
on April 23, 2026
Posted by: brandio1990
from douglasville ga
easy to use and was very user friendly in helping get it done
Written by a customer while visiting turbotax.intuit.com
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