Customer reviews from turbotax.intuit.com
TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Average customer rating
3.7
(5,090 Reviews)
Rating breakdown 5,090 reviews
5 Stars
2,137
4 Stars
1,058
3 Stars
812
2 Stars
495
1 Star
588
Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
1
Hate it
on April 14, 2025
Posted by: Raquelle D
from NJ
First off, I use quickbooks for my C-Corp, and it brought me to turbotax online to file, I was halfway through the return when I did a livechat and was advised that I was required to use the desktop version for a C-Corp... Online doesn't tell you which form is being completed. the desktop app is really terrible, filing my 1120 for the first time was very difficult, and although there was someone I could call to assist me with an issue I was having balancing my reconciliation page, I was on the phone for over an hour and the end of the call was for me to start over entirely. Then I called a 2nd time where someone would not speak with me because they were insisting I was providing the wrong email address, even though I called regarding my business account, they were validating the account that is for my husbands business. Lastly, I am on day 2 of trying to submit to efile and it keeps bringing me back to the same page but will not tell me where there is an issue.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
The right amount of help
on April 14, 2025
Posted by: Davidcwat
from Santa Monica, California
Easy to follow instructions and format. User friendly and helpful.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TurboTax need to be revised and updated
on April 14, 2025
Posted by: PRogers Trustee
from San Diego, CA
Unlike some of the other Software Products on the market, TURBO TAX is not always user friendly. The Search field is no limited and does not address simple questions. For example, if you had a specific question related to a specific form - the response is so generic it does not even apply to the form or your topic. It is easier to use the IRS website - and that is saying a lot.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Federal Great. State poor
on April 14, 2025
Posted by: Larchange
from Florida
Very good product. Somewhat expensive.!! The state softeware is not at the same level.
Turbotax should be offering long times customers meaningful discounts
Pros: I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo tax Business for a Trust (1041 filing)
on April 14, 2025
Posted by: Jeff226
Relatively an easy 1041 - so went pretty smooth. Had an issue with the Fiduciary Information sheet where the software self-populated a 4 letter control but selected the wrong 4 letters - required call to support to figure out the correct control letters. All good after that.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbotax Online vs. Desktop
on April 14, 2025
Posted by: DDay3359
from washington
I have used both Turbotax Online to do my deceased mother's personal income tax return (1040) as well as Turbotax Business Desktop to do the estate's income tax return (1041). I found the desktop version more difficult to use with less assistance than the Online product (or it was more difficult to find the information I was searching for).
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Seriously, what is going on Turbo Tax? It is 2025.
on April 14, 2025
Posted by: GetYourActTogether
The product is fine, but it is absolutely unbelievable to me that it is not available for IOS. I had to incur additional expense and inconvenience to use Turbo Tax Business. Even with the additional expense, TT was cheaper than using my accountant for this work, but it is 2025, for Pete's sake. What in the world is Turbo Tax thinking? I am hoping my 1 star gets your attention because I would appreciate an explanation from TT, if for no other reason than it might assuage my frustration. Is there an actual reason this product isn't available in IOS? Is Apple being difficult or unreasonable? If so, please be honest and tell me. Then I can be annoyed with Apple and not TT.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Program
on April 14, 2025
Posted by: EZ Living
love the program - for most part very easy to navigate
only frustration is that when filling out book to tax recs and balance sheet data the program continually reverts numbers that had been overridden
only frustration is that when filling out book to tax recs and balance sheet data the program continually reverts numbers that had been overridden
Written by a customer while visiting turbotax.intuit.com